Mark Stepp
Mark Stepp at Mac Haik Ford Lincoln
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Mark Stepp

Service Advisor

Mac Haik Ford Lincoln

7201 S Interstate 35
Georgetown, TX 78626

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4.7
170 Reviews
4.7

170 Reviews

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170 Reviews of Mark Stepp

May 18, 2024

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Employee Rating

Nice place to work with the new bar to work with a laptop. The new coffee machine looks nice but I didn't try it. Service was perfect and even fixed a nail in one of my tires. Thanks, Sean More

by INSPERACE
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Recommend Dealer
Yes

May 13, 2024

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They are responsive to your needs. Very professional in all areas of customer service. I will continue to use them and buy from them. More

by REAGAN0
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Recommend Dealer
Yes

Other Employees Tagged: Paul Neagle

May 10, 2024

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Your team was phenomenal. Everyone was so helpful in laying out the next step that I needed to take And most of them did the next step for me I couldn’t have had a more ple More

by JTMBCARPENTRY
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Recommend Dealer
Yes

Other Employees Tagged: Doc

May 04, 2024

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Every one was very helpful and kind. They found what was wrong with my truck and fixed it no problem! More

by COREY.D.WILLIAMS26
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Recommend Dealer
Yes

April 19, 2024

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Never met Dustin. I’m still having problems with the vehicle. The tire pressure sensor still intermittently comes on. The Service dept blew me off. Very disappointed More

by BRENDANRODGERS
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Finance Experience
Recommend Dealer
No

April 18, 2024

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Great experience, fast service. Called Monday and they got my car in same day. Had car fixed by Wednesday at 9:00am. More

by jesscurrie
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Recommend Dealer
Yes

April 16, 2024

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Thanks for getting us back on the road quickly, fixing our battery/charging system and providing a loaner vehicle while ours was in your shop. More

by BILLG
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Andre Etheridge

April 03, 2024

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I met Mark when I had moved to TX in 2015 and have been with him since. He has been extremely helpful with my mirage of questions about the car(s) I had/currently have. All of his associates have also bee More

by calindbaker28
Service Price Transparency
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Recommend Dealer
Yes

March 29, 2024

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I always hate going to dealerships because you traditionally think of the pushy salesman who won’t leave you alone. That is not at all what Arthur was for us. He gave us his honest opinion and nev More

by ASHTON.RENE.STERLING
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Recommend Dealer
Yes

Other Employees Tagged: Olga Espinosa , Arthur Morgan

March 24, 2024

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Employee Rating

Mark always takes good care of me and gets the job done. Great attitude, friendly and patient. All great traits from someone who has to navigate a repair in between policy, build quality, management, techni More

by DIRK597
Recommend Dealer
Yes

Other Employees Tagged: Charlie Tincher

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