Shay Piel

Always pleasant and friendly faces along with the courtesy and professionalism. Needed my regular maintenance and two recalls. I was in and out quicker than I thought I would be. Thank you. courtesy and professionalism. Needed my regular maintenance and two recalls. I was in and out quicker than I thought I would be. Thank you. More

by JAY.GRAVES58 Verified Customer Verified Customer

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Shay did a great job getting us in and out in a timely manner. service was great and professionally done. Would highly recommend and cudo's to Shay! manner. service was great and professionally done. Would highly recommend and cudo's to Shay! More

by sullivanph Verified Customer Verified Customer

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I took my car in for an oil change, tire rotation and multi-point inspection. I ended up getting a fuel injector cleaning service as well. Shay was extremely professional, friendly and helpful from begin multi-point inspection. I ended up getting a fuel injector cleaning service as well. Shay was extremely professional, friendly and helpful from beginning to end. Thank you, Shay! More

by TXT9252 Verified Customer Verified Customer

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Every one was very helpful and kind. They found what was wrong with my truck and fixed it no problem! They found what was wrong with my truck and fixed it no problem! More

by COREY.D.WILLIAMS26 Verified Customer Verified Customer

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Shay gives the best customer service every time I call or visit . He is an asset to the company visit . He is an asset to the company More

by B.ACOSTAMARTINEZ Verified Customer Verified Customer

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by LL2101 Verified Customer Verified Customer

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My advisor was Sophie Rosa (allegedly). I was told upon checking in that she was my advisor. Sophie was sitting close by, was not busy (except on her phone), did not make eye contact nor I was told upon checking in that she was my advisor. Sophie was sitting close by, was not busy (except on her phone), did not make eye contact nor did she acknowledge me in any way. The gentleman that checked me in (Shay Piel) advised my service appointment would take 1 to 1 1/2 hrs to complete. 2 hrs later, I walk outside for some fresh air and I happen to see my vehicle. I walked back inside and the same gentleman (Shay Piel) who checked me in was now the only person at the counter. I asked about my vehicle and he said, "Oh, someone put your ticket on her station and not in the box on the wall." He appologized and immediately began checking me out. Apparently, Sophie was now at lunch. Had I not asked, no telling how much longer I would have been sitting there. The only reason why I gave 2 stars is because, Shay was extreemly nice and the actual vehicle service was great (as expected). But since Sophie was my "dedicated" advisor, I do not want her getting credit for the work that someone else had to do on her behalf. More

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Shay Piel was great to work with! He had great follow up and made communication really easy for me since I was out of town. He had great follow up and made communication really easy for me since I was out of town. More

by Larry Verified Customer Verified Customer

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Never met Dustin. I’m still having problems with the vehicle. The tire pressure sensor still intermittently comes on. The Service dept blew me off. Very disappointed I’m still having problems with the vehicle. The tire pressure sensor still intermittently comes on. The Service dept blew me off. Very disappointed. When I got home with the new car I had to re-clean it. The windshield washer fluid tank was empty suggesting there was no pre-sale check. More

by BRENDANRODGERS Verified Customer Verified Customer

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Coffee free, nice seating area, nice service team, good television and selected show, could use a current popular g-rated movie… television and selected show, could use a current popular g-rated movie… More

by MIGUEL.MIKECO Verified Customer Verified Customer

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