This service department is thorough and precise.
I appreciate their attention to detail and customer service.
I appreciate their attention to detail and customer service.
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by BZ
Verified Customer
Verified Customer
Aug 25, 2022 -
Family Hyundai responded
Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Family Hyundai. Please don't hesitate to reach out if you need anything else.
My service was completed as expected.
The time it took was reasonably short given how busy the garage was.
The time it took was reasonably short given how busy the garage was.
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by JANDREWS45
Verified Customer
Verified Customer
Aug 25, 2022 -
Family Hyundai responded
It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Family Hyundai, we look forward to having you as one of our valued customers for many more years to come!
I had some issues with my car and family hyundai when
above and beyond to correct it. Cj was very professional and courteous
above and beyond to correct it. Cj was very professional and courteous
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by ebega7
Verified Customer
Verified Customer
Aug 25, 2022 -
Family Hyundai responded
Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!
Compensation friendly informative about test done and
experience about the maintenance of my car And what to expect for the maintenance of my car
experience about the maintenance of my car And what to expect for the maintenance of my car
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by RNEUBIEE
Verified Customer
Verified Customer
Aug 25, 2022 -
Family Hyundai responded
Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!
Very quick vehicle intake and setting of expectations at
the beginning. Awesome service! Colin was knowledgeable and friendly service.
the beginning. Awesome service! Colin was knowledgeable and friendly service.
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by TR
Verified Customer
Verified Customer
Aug 24, 2022 -
Family Hyundai responded
Thanks for sharing your thoughts about your experience with Family Hyundai. We appreciate your business and hope to see you again soon!
Colin handled my oil change expeditiosly.
If you get this feedback, please email my inspection.
If you get this feedback, please email my inspection.
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by KGT Guy
Aug 24, 2022 -
Family Hyundai responded
We are so glad that we had the opportunity to work with you, and that Colin could make this a top-notch experience! We look forward to continuing to serve you in the future!
They treat you with respect and patience i am always kept
up with what’s going on with my truck
up with what’s going on with my truck
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by CWAYNE2772
Verified Customer
Verified Customer
Aug 23, 2022 -
Family Hyundai responded
Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Family Hyundai.
Colin was very helpful, considerate and knowledgeable.
He know I needed the car back that day but as it turned out it wasn’t going to be ready. Tech didn’t want to rush the job because car was old. Was g
He know I needed the car back that day but as it turned out it wasn’t going to be ready. Tech didn’t want to rush the job because car was old. Was given a loaner so I wouldn’t miss my appointment the next day. I was very pleased.
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by joseb40
Verified Customer
Verified Customer
Aug 22, 2022 -
Family Hyundai responded
Thank you for choosing Family Hyundai, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!
All service consultants are always nice and friendly.
Work performed has always been great. Never a problem.
Work performed has always been great. Never a problem.
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by Garyyaccino
Verified Customer
Verified Customer
Aug 22, 2022 -
Family Hyundai responded
Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.
Service employee Colin was personable and helpful.
Car was washed and vacuumed, but radio was turned on and driver's seat was repositioned from how I left it. This was my first visit to Family Hyundai
Car was washed and vacuumed, but radio was turned on and driver's seat was repositioned from how I left it. This was my first visit to Family Hyundai since purchasing a 2022 Santa Fe, and I had a rattle that I wanted checked. But that can't be done without an appointment, and the next available appointment was two months out. So I decided to live with the rattle. It's a bit frustrating, but everyone has staffing shortages.
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by John Kirkton
Verified Customer
Verified Customer
Aug 22, 2022 -
Family Hyundai responded
Thank you so much for your review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Family Hyundai. Please don't hesitate to reach out if you need anything else.