Colin Simmons
Colin Simmons at Family Hyundai

Colin Simmons | Page 100

Service Advisor

Family Hyundai

8101 W 159th St
Tinley Park, IL 60477

4.6
2,263 Reviews
4.6

2,263 Reviews

Write a Review

2263 Reviews of Colin Simmons

August 19, 2022

Dealership Rating
Employee Rating

Friendly helpful staff. Clean pleasant facility. Service department is efficient and keeps customers informed while waiting. Highly recommend. More

by Hawk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Al Pellizzeri, Mike Majors , Bob Ross, Tom Salin

Aug 22, 2022

Family Hyundai responded

We appreciate your business and our service team looks forward to serving you again soon!

August 19, 2022

Dealership Rating
Employee Rating

The service is great but the wait time to get an appointment is really long. More

by KRUTHEN5564
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 22, 2022

Family Hyundai responded

Thank you for choosing Family Hyundai, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

August 18, 2022

Dealership Rating
Employee Rating

Michael the service manager is the best! He practice what he preaches and delivers! If you don’t have a dealership with good service I would never purchase a vehicle there, This dealership, More

by tonyg94
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michael Kratschmer

Aug 19, 2022

Family Hyundai responded

It's great to hear that Michael was able to help. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Family Hyundai!

August 16, 2022

Dealership Rating
Employee Rating

I want to thank everyone in the service dep. I had the most enjoyed time there. I’ll alway go there. Thank you Tom, you are the best. More

by Elizabethmolk
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: TJ Schmitt, Michael Kratschmer, Mike Majors , Eric Kratschmer, Tom Salin

Aug 17, 2022

Family Hyundai responded

Elizabeth, Thanks for sharing your thoughts about your experience with Family Hyundai. Tom and our team appreciate your business and hope to see you again soon!

August 15, 2022

Dealership Rating
Employee Rating

Though they are very busy they always treat you with courtesy. Explain things well and not pushy if you decline some service. More

by DIMENNAJOLENE
Recommend Dealer
Yes
Aug 16, 2022

Family Hyundai responded

Thank you for your business and this review, Jolene. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

August 14, 2022

Dealership Rating
Employee Rating

Always accommodating and friendly, I had to bring my car twice (one was my inability to install a front headlight, it's hard) and the other for a much-needed oil change. The service department managed to fi More

by jputzmaya13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tom Salin

Aug 15, 2022

Family Hyundai responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Family Hyundai!

August 13, 2022

Dealership Rating
Employee Rating

This place is great. Customer service was very helpful and quick with helping me out. More

by cherese_jacobs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 15, 2022

Family Hyundai responded

Cherese, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Colin and our team, and we look forward to working with you again.

August 12, 2022

Dealership Rating
Employee Rating

Quickly did the job in less time than originally noted. Was able to stay at facility and be texted when complete. More

by HOPE1956
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 15, 2022

Family Hyundai responded

Thank you for your business and this review. We're happy to hear Colin and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can do to assist you with in the future, please let us know.

August 12, 2022

Dealership Rating
Employee Rating

Service department always does a professional job. Scheduling needs to be improved. Maybe more service technicians More

by johnchristofero
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tom Salin

Aug 15, 2022

Family Hyundai responded

John, Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

August 11, 2022

Dealership Rating
Employee Rating

Fast, Friendly, right attitude,, solve issues quickly, clean fast friendly right attitude solve issues quickly More

by kevinwalsh500
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michael Kratschmer, Mike Majors , Eric Kratschmer, Tom Salin

Aug 12, 2022

Family Hyundai responded

Kevin, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Family Hyundai, we look forward to having you as one of our valued customers for many more years to come!

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