Colin Simmons
Colin Simmons at Family Hyundai

Colin Simmons | Page 89

Service Advisor

Family Hyundai

8101 W 159th St
Tinley Park, IL 60477

4.6
2,261 Reviews
4.6

2,261 Reviews

Write a Review

2261 Reviews of Colin Simmons

November 04, 2022

Dealership Rating
Employee Rating

Great service, great people, great place to buy a car. they make the car buying experience a easy process with no hassle. More

by coachkent24
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Nov 06, 2022

Family Hyundai responded

Coach Kent, Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Family Hyundai.

November 03, 2022

Dealership Rating
Employee Rating

They came through and fixed the wind noise on my Palisade. Thanks for staying with it and coming up with a solution. More

by LAMARCAJOE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Graham Watson, TJ Schmitt

Nov 03, 2022

Family Hyundai responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Family Hyundai, we look forward to having you as one of our valued customers for many more years to come!

October 30, 2022

Dealership Rating
Employee Rating

As always service was great took a little longer than usual but it was fine. More

by sweetlady45me11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 30, 2022

Family Hyundai responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Family Hyundai.

October 29, 2022

Dealership Rating
Employee Rating

Very quick fix of my recall. They then washed my car but did not dry it off which caused water spots. Would have preferred to at least have it dried off. Other than that, a very More

by Kaisaflat2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: TJ Schmitt, Michael Kratschmer, Mike Majors , Eric Kratschmer, Tom Salin

Oct 30, 2022

Family Hyundai responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

October 29, 2022

Dealership Rating
Employee Rating

The service person was kind and very helpful. He texted me about the service regarding my vehicle. More

by SMITHROLISHA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: TJ Schmitt

Oct 30, 2022

Family Hyundai responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

October 29, 2022

Dealership Rating
Employee Rating

Everyone is very friendly and helpful. I like the fact that I can drop off in the am and then get a ride to work. More

by LAKE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michael Kratschmer , Tom Salin

Oct 30, 2022

Family Hyundai responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Family Hyundai.

October 28, 2022

Dealership Rating
Employee Rating

Great work. Good fair pricing. Helpful staff. Close to home. But I do have trouble scheduling on line. Always have to call for appointments. Which is fine More

by MARVELMOM
Recommend Dealer
Yes

Other Employees Tagged: TJ Schmitt, Michael Kratschmer, Mike Majors , Eric Kratschmer, Tom Salin

Oct 28, 2022

Family Hyundai responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

October 27, 2022

Dealership Rating
Employee Rating

Colin was excellent and very nice to work with. The service was done and they did test before we picked up car. Colin made sure to communicate with me! More

by CAHAVELKA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 28, 2022

Family Hyundai responded

It's great to hear that Colin was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Family Hyundai!

October 25, 2022

Dealership Rating
Employee Rating

Excellent customer service the majority of the time and the warm welcoming atmosphere. Great work. More

by Lovell Jackson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: TJ Schmitt, Michael Kratschmer, Mike Majors , Eric Kratschmer, Tom Salin

Oct 25, 2022

Family Hyundai responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Family Hyundai!

October 24, 2022

Dealership Rating
Employee Rating

I’m always kept up to date on the status of the work on my car including how much time remains until the work is finished. More

by LARRY.WRIGHT22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: TJ Schmitt

Oct 25, 2022

Family Hyundai responded

Thank you for taking the time to share your feedback with us, Larry. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

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