I was well informed on what needed to be done and how
much it would cost. These guys are the best! Thank you again!
much it would cost. These guys are the best! Thank you again!
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by shellbell60613
Verified Customer
Verified Customer
Service Price Transparency
Nov 14, 2022 -
Family Hyundai responded
It's great to hear that Colin was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Family Hyundai!
It was a good experience.
Very polite people at the dealership. Need people to answer the phones.
Very polite people at the dealership. Need people to answer the phones.
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by ZUK54
Verified Customer
Verified Customer
Service Price Transparency
Nov 14, 2022 -
Family Hyundai responded
Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!
Great costumer service.
Very fast and efficient. I didn’t have a appointment for an oil change and I was in and out in 2 hours.
Very fast and efficient. I didn’t have a appointment for an oil change and I was in and out in 2 hours.
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by Sgtjuniorswife
Verified Customer
Verified Customer
Service Price Transparency
Nov 14, 2022 -
Family Hyundai responded
Thanks for sharing your thoughts about your experience with Family Hyundai. We appreciate your business and hope to see you again soon!
I was misled to believe that this place would be better
than world Hyundai but that is not true. We took my car back up there so they could follow up and the only thing that happened was the lady at the se
than world Hyundai but that is not true. We took my car back up there so they could follow up and the only thing that happened was the lady at the service LIED! In order to not be responsible for that wretched car and its defective parts, they have been giving me the runaround and then when I am compliant they come with another lie. I am now being forced to have my attorney look into this matter
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by Beaniern72
Verified Customer
Verified Customer
Service Price Transparency
Nov 16, 2022 -
Family Hyundai responded
Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.
Told service would take an hour or so.
At almost two hours, I asked when it would be done, and was told it was already done. Sorry to have interrupted the service attendants conversation w
At almost two hours, I asked when it would be done, and was told it was already done. Sorry to have interrupted the service attendants conversation with his voice-worker.
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by Daveb6413
Verified Customer
Verified Customer
Service Price Transparency
Nov 16, 2022 -
Family Hyundai responded
We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.
Always get me in fast and get the work done quickly.
Cozy waiting area and friendly staff
Cozy waiting area and friendly staff
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by Nick Schmitt
Verified Customer
Verified Customer
Service Price Transparency
Nov 13, 2022 -
Family Hyundai responded
It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Family Hyundai, we look forward to having you as a valued customer for many years to come!
Prompt service, everything explained as to what needed to
be done, what could wait until a latter date.
be done, what could wait until a latter date.
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by Catmom
Service Price Transparency
Nov 11, 2022 -
Family Hyundai responded
It's great to hear that you had such a positive experience. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Family Hyundai!
This was my first time in for service, I was taken care
of almost immediately, the service member that helped me was very helpful, and when my car was done, all the work was explained to me, family Hyundai
of almost immediately, the service member that helped me was very helpful, and when my car was done, all the work was explained to me, family Hyundai really does care about their customers, and the vehicles they drive.
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by lewisgrzesiak9464
Verified Customer
Verified Customer
Service Price Transparency
Nov 09, 2022 -
Family Hyundai responded
Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.
Tom, Crystal and all service personnel has been great and
treated me with great respect and communicated with me exceptionally of my service needs . Service Mecanic’s always conduct a detailed inspection and
treated me with great respect and communicated with me exceptionally of my service needs . Service Mecanic’s always conduct a detailed inspection and conducted maintenance as needed. Also My car was completed at a timely manner .
Thanks your friend Jaime Bedolla
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by mrjbedolla0622
Verified Customer
Verified Customer
Service Price Transparency
Nov 09, 2022 -
Family Hyundai responded
Thank you, James! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Family Hyundai, we look forward to having you as one of our valued customers for many more years to come!
No problems at all!
Great service. We dropped it off on a Monday and picked it up on a Friday when we returned from a trip! Very accommodating!
Great service. We dropped it off on a Monday and picked it up on a Friday when we returned from a trip! Very accommodating!
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by Gardon
Verified Customer
Verified Customer
Service Price Transparency
Nov 09, 2022 -
Family Hyundai responded
Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Family Hyundai, we look forward to having you as one of our valued customers for many more years to come!