Colin Simmons
Colin Simmons at Family Hyundai

Colin Simmons | Page 64

Service Advisor

Family Hyundai

8101 W 159th St
Tinley Park, IL 60477

4.6
2,261 Reviews
4.6

2,261 Reviews

Write a Review

2261 Reviews of Colin Simmons

March 29, 2023

Dealership Rating
Employee Rating

The guy that moves the cars he pulled my car into the garage and hit another car and I didn’t appreciate him doing that and when I told him about he said oh I’m sorry I didn’t noticed I did that and the More

by Nikia Hines
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Apr 02, 2023

Family Hyundai responded

Providing a positive experience is our top priority, Nikia, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

March 27, 2023

Dealership Rating
Employee Rating

Good kind people that's tapped in to knowing how to treat there customers. My service was on point More

by J86949
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 27, 2023

Family Hyundai responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

March 27, 2023

Dealership Rating
Employee Rating

My last oil change from Colen on my Genesis was much better than last time. He was so polite to me on March 11th. They are improving with the way they treat the customers. More

by SHIRLENEJ4
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 27, 2023

Family Hyundai responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

March 26, 2023

Dealership Rating
Employee Rating

The staff took great care of me and provided a loaner car until mine was fixed More

by Triciamurphy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 27, 2023

Family Hyundai responded

Thank you so much for your kind words, Tricia, and for taking the time to leave us this wonderful feedback!

March 26, 2023

Dealership Rating
Employee Rating

Very pleasant experience during last visit. Took a few calls to scheduled but otherwise everyone was very nice and professional. More

by joette.cousins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 27, 2023

Family Hyundai responded

Thanks for sharing about your experience with Family Hyundai. We appreciate your business and hope to see you again soon!

March 26, 2023

Dealership Rating
Employee Rating

I LIKE MY DEALERSHIP ,EVERYONE IS FRIENDLY AND VERY HELPFUL, I HAVE BEEN A CUSTOMER FOR ALONG TIME More

by hortenseherron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 27, 2023

Family Hyundai responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Family Hyundai!

March 26, 2023

Dealership Rating
Employee Rating

Family Hyundai has very friendly folks, they service a lot of Hyundais, with a comfortable waiting room More

by None
Recommend Dealer
Yes
Mar 27, 2023

Family Hyundai responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

March 25, 2023

Dealership Rating
Employee Rating

Quickly diagnosed the problem ,provided a solution and maintained communication. Very friendly ,polite and professional. More

by Drof68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 27, 2023

Family Hyundai responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Family Hyundai, we look forward to having you as one of our valued customers for many more years to come!

March 25, 2023

Dealership Rating
Employee Rating

Excellent service and very courteous. Work is always performed on a timely basis. Collin in great. More

by WJRANDOLPH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 27, 2023

Family Hyundai responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Family Hyundai to be a positive one. Please don't hesitate to reach out if you need anything else.

March 24, 2023

Dealership Rating
Employee Rating

very good serviice, told me the amount right away,and it still was under warrenty More

by davidjedikohut
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: TJ Schmitt, Michael Kratschmer, Mike Majors , Eric Kratschmer, Tom Salin

Mar 27, 2023

Family Hyundai responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Family Hyundai.

...
64
...

Dealership Inventory (365 Vehicles)

new 2026 Hyundai Venue car, priced at $24,631
2026 Hyundai Venue
new
Ecotronic Gray w/Black Roof exterior
CVT
Front-wheel Drive
new 2026 Hyundai SANTA FE HEV car, priced at $42,782
2026 Hyundai SANTA FE HEV
new
Shimmering Silver exterior
Automatic
All-wheel Drive
new 2026 Hyundai Elantra car, priced at $25,460
2026 Hyundai Elantra
new
Amazon Gray exterior
CVT
Front-wheel Drive
used 2023 Hyundai Tucson car, priced at $25,328
2023 Hyundai Tucson
used
Portofino Gray exterior
Automatic
All-wheel Drive
new 2026 Hyundai Tucson car, priced at $31,549
2026 Hyundai Tucson
new
Serenity White Pearl exterior
Automatic
All-wheel Drive
used 2023 Hyundai Elantra car, priced at $20,337
2023 Hyundai Elantra
used
Scarlet Red Pearl exterior
CVT
Front-wheel Drive