Colin Simmons
Colin Simmons at Family Hyundai

Colin Simmons | Page 45

Service Advisor

Family Hyundai

8101 W 159th St
Tinley Park, IL 60477

4.6
2,261 Reviews
4.6

2,261 Reviews

Write a Review

2261 Reviews of Colin Simmons

October 11, 2023

Dealership Rating
Employee Rating

Great service and staff, I have had no problem with with Family Hyundai, keep up the good work More

by MBUDA48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: TJ Schmitt, Michael Kratschmer, Mike Majors , Eric Kratschmer, Tom Salin

Oct 12, 2023

Family Hyundai responded

Thank you for choosing Family Hyundai. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

October 10, 2023

Dealership Rating
Employee Rating

Always a great experience. Employees are knowledgeable and pleasant to talk to. Service is fast More

by MICA.T77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 11, 2023

Family Hyundai responded

It's great to hear that Colin was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Family Hyundai!

October 10, 2023

Dealership Rating
Employee Rating

I bought my first car from there and service. I don’t sit wait to long for vehicle to get service More

by GLORIAJENNINGS96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Larry Edwards

Oct 11, 2023

Family Hyundai responded

Gloria, Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Family Hyundai.

October 10, 2023

Dealership Rating
Employee Rating

THEY WERE ABLE TO FIX THE FLAT TIRE WITHIN AN HOUR ON A SATURDAY--VERY IMPRESSED More

by KRISTIN.DAVE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: CRYSTAL

Oct 10, 2023

Family Hyundai responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

October 09, 2023

Dealership Rating
Employee Rating

The service that I received was great. They had me in and out in a very timely fashion as promised. I was well informed when I left regarding the maintenance of my vehicle. More

by MOORE4UTAXES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 09, 2023

Family Hyundai responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

October 08, 2023

Dealership Rating
Employee Rating

Had an emergency situation with our Elantra. Colin was able to fit us in and problem was identified and repaired. Vehicle running great again More

by margaret.russo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 09, 2023

Family Hyundai responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Colin here at Family Hyundai to be a positive one. Please don't hesitate to reach out if you need anything else.

October 07, 2023

Dealership Rating
Employee Rating

Very friendly service, the salesman answered all of my questions, the test drive could have been a little bit longer with possibly expressway driving. The time for purchase was a little too long too much More

by DAVE-LANE
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: TJ Schmitt, Michael Kratschmer, Mike Majors , Eric Kratschmer, Tom Salin

Oct 09, 2023

Family Hyundai responded

Thank you so much for choosing our dealership! Congrats on your new purchase, and let us know if we can be of any more assistance!

October 03, 2023

Dealership Rating
Employee Rating

My appointment was for 8:30am on a Saturday for an oil change. I left the dealership at 11:45. I didn't get checked in until 9am. The passenger seat must have had oil on it and the arm holding the front w More

by PJPASSAS
Service Time
Service Communication
Recommend Dealer
No
Oct 07, 2023

Family Hyundai responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

October 03, 2023

Dealership Rating
Employee Rating

They take great care of my vehicle and my concerns. My daughter and neighbors also come here for the same reason. More

by MIZERADARLENE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 04, 2023

Family Hyundai responded

Thanks for sharing about your experience with Family Hyundai. We appreciate your business and hope to see you again soon!

October 03, 2023

Dealership Rating
Employee Rating

It's very difficult to reach a live person. They don't call you at all re the status of your car. The technician for Genesis is not always available. Appts are weeks to months out. More

by ROPICK73
Service Time
Service Communication
Recommend Dealer
No
Oct 07, 2023

Family Hyundai responded

We're sorry to hear that your experience didn't meet the high standards that guests have come to expect from our dealership. If it's possible to discuss this matter in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

...
45
...

Dealership Inventory (369 Vehicles)

new 2026 Hyundai SANTA FE HEV car, priced at $42,782
2026 Hyundai SANTA FE HEV
new
Shimmering Silver exterior
Automatic
All-wheel Drive
new 2026 Hyundai Elantra car, priced at $25,460
2026 Hyundai Elantra
new
Amazon Gray exterior
CVT
Front-wheel Drive
new 2026 Hyundai Tucson car, priced at $32,603
2026 Hyundai Tucson
new
Shimmering Silver exterior
Automatic
Front-wheel Drive
used 2023 Hyundai Elantra car, priced at $20,337
2023 Hyundai Elantra
used
Scarlet Red Pearl exterior
CVT
Front-wheel Drive
new 2026 Hyundai Kona car, priced at $29,150
2026 Hyundai Kona
new
Denim Blue Pearl exterior
CVT
All-wheel Drive
new 2026 Hyundai Venue car, priced at $24,631
2026 Hyundai Venue
new
Lunar White w/Black Roof exterior
CVT
Front-wheel Drive