Colin Simmons
Colin Simmons at Family Hyundai

Colin Simmons | Page 30

Service Advisor

Family Hyundai

8101 W 159th St
Tinley Park, IL 60477

4.6
2,261 Reviews
4.6

2,261 Reviews

Write a Review

2261 Reviews of Colin Simmons

September 05, 2024

Dealership Rating
Employee Rating

Great service! I will continue to use the services at Family Hyundai for my future needs. More

by DAD23R
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 06, 2024

Family Hyundai responded

Thanks for sharing about your experience with Family Hyundai. We appreciate your business and hope to see you again soon!

September 04, 2024

Dealership Rating
Employee Rating

Everyone at the dealership was very helpful and willing to please us. Our salesman Skip was a great gentleman in every way. Will definitely recommend him. More

by JOANMILLER5
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: George "Skip" Hasenjaeger

Sep 04, 2024

Family Hyundai responded

Thank you for choosing Family Hyundai, Joan! Your feedback and rating mean a lot to us. We'll pass along your compliments to Skip, and we hope to see you again!

August 30, 2024

Dealership Rating
Employee Rating

Ken in the service department was very, very polite and professional. Ken was very clear on what work was going to be done Collin is very, very polite, professional and very helpful and always has a smile More

by PNOEL28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ken

Aug 30, 2024

Family Hyundai responded

Thank you so much for your excellent review! We are so glad that Colin and Ken had the opportunity to work with you, and we are thrilled that you found your experience with us here at Family Hyundai to be a positive one. Please don't hesitate to reach out if you need anything else.

August 29, 2024

Dealership Rating
Employee Rating

Great service, pleasant atmosphere, all questions answered, great personalitys Helped me with all my options on a 22 leased Kona More

by POSENGEO
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Aug 29, 2024

Family Hyundai responded

Thanks for sharing your thoughts about your experience with Family Hyundai. We appreciate your business and hope to see you again soon!

August 28, 2024

Dealership Rating
Employee Rating

Service department are courteous, professional, knowledgeable and expedient….The courtesy driver is personable, reliable and always orompt More

by DEANREFAKES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: TJ Schmitt, Michael Kratschmer, Mike Majors , Courtesy driver

Aug 28, 2024

Family Hyundai responded

Hi, Dean! Thanks for sharing your thoughts about your experience with Family Hyundai. We appreciate your business and hope to see you again soon!

August 25, 2024

Dealership Rating
Employee Rating

Everything would have been perfect if the service person didn't yell at me. Goodtime! More

by kbohlig
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 25, 2024

Family Hyundai responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

August 24, 2024

Dealership Rating
Employee Rating

I've been getting my Hyundais serviced at Family for over five years now and have always found my experiences to be very positive. From the service manger to the cashier all have been very helpful and courte More

by ayrshire2
Recommend Dealer
Yes

Other Employees Tagged: Mike Majors , Geno Calabrese service manager was great

Aug 25, 2024

Family Hyundai responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

August 20, 2024

Dealership Rating
Employee Rating

Service center provided adequate service and dis the job right in a decent amount of time More

by msusmaras
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 21, 2024

Family Hyundai responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional service experience. We will share your comments with our team, and we look forward to working with you again.

August 18, 2024

Dealership Rating
Employee Rating

Always a pleasant time for service at Family Hyundai. Our service advisor, Jo Ana Gonzalez, knows her stuff!! She's on top of her game!! More

by NANA19507842
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 19, 2024

Family Hyundai responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

August 17, 2024

Dealership Rating
Employee Rating

Always receive great service and take care of my concerns. I am a satisfied repeat customer. More

by DHOZZIAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Al Pellizzeri

Aug 18, 2024

Family Hyundai responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

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