Colin Simmons
Colin Simmons at Family Hyundai

Colin Simmons | Page 22

Service Advisor

Family Hyundai

8101 W 159th St
Tinley Park, IL 60477

4.6
2,261 Reviews
4.6

2,261 Reviews

Write a Review

2261 Reviews of Colin Simmons

March 04, 2025

Dealership Rating
Employee Rating

My car went right in, no waiting. Oil change etc.work and recall work all done in 2 hours. Quick check out went well. I'm not sure if windshield fluid was added. More

by GINABYRNES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Kratschmer , Kristi Feinberg my sales girl stopped by to see how I was doing with my Kona.

Mar 05, 2025

Family Hyundai responded

Gina, Thank you so much for your excellent review! We are so glad that Kristi and our service team had the opportunity to work with you, and we are thrilled that you found your experience with us here at Family Hyundai to be a positive one. Please don't hesitate to reach out if you need anything else.

March 04, 2025

Dealership Rating
Employee Rating

I was pleased with this service. I was not pleased that I had to buy a battery. More

by D.PEGUES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 04, 2025

Family Hyundai responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We look forward to working with you again.

March 01, 2025

Dealership Rating
Employee Rating

I have been going to Family Hyundai sinse June of 2002. I have since purchased 5 Huyunda's from them. I will continue due to there professionism from the clean up people up to upper management! More

by Rjoneserin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 03, 2025

Family Hyundai responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

February 22, 2025

Dealership Rating
Employee Rating

They changed my oil when i brought it in for warranty horn not working. I changed my oil myself the week before. More

by GCSTACK
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 24, 2025

Family Hyundai responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Family Hyundai!

February 15, 2025

Dealership Rating
Employee Rating

Great experience The wait was a little long but everything else was fine I recommend them for your service More

by PETERJAMES714
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 16, 2025

Family Hyundai responded

Thank you, Peter, for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Family Hyundai.

February 15, 2025

Dealership Rating
Employee Rating

Service was fantastic. Colin and Brian in the service department always very helpful always answers all my questions. More

by beg647
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 16, 2025

Family Hyundai responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Colin and Brian met your expectations. Thank you for choosing Family Hyundai, we look forward to having you as a valued customer for many years to come!

February 14, 2025

Dealership Rating
Employee Rating

I bought my car here at Family Hyundai 10 years ago and feel my Sonata. has received excellent service!!! I have worked with a Fabulous Service Writer, COLIN, who has guided me along the way ensuring my So More

by Sue D
Recommend Dealer
Yes
Feb 14, 2025

Family Hyundai responded

Thank you, Sue! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Colin met your expectations. Thank you again for choosing Family Hyundai. We look forward to having you as one of our valued customers for many more years to come!

February 12, 2025

Dealership Rating
Employee Rating

Colin is so helpful was able to get me in and out and back to work! Appreciate his help More

by GE19HAWKS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Al Pellizzeri

Feb 12, 2025

Family Hyundai responded

Thanks for sharing your thoughts about your experience with Family Hyundai. We appreciate your business and hope to see you again soon!

February 10, 2025

Dealership Rating
Employee Rating

This dealership is wonderful. Colin is great; he goes the extra mile when it comes to servicing my vehicle and explains things to me that I don’t understand; I appreciate his kind More

by natalierush1970
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 10, 2025

Family Hyundai responded

Thank you so much for your excellent review, Natalie! We are so glad that Colin had the opportunity to work with you, and we are thrilled that you found your experience with us here at Family Hyundai to be a positive one. Please don't hesitate to reach out if you need anything else.

Feb 11, 2025

natalierush1970 responded

😁😁😁

February 03, 2025

Dealership Rating
Employee Rating

I brought in my 2022 Tucson for oil change in Jan 15. I told the staff the power window locks for rear seat is not functioned, can he take a look so I can make an appointment for repair if necessary. But More

by Dan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Carlos Alcantar, TJ Schmitt, Michael Kratschmer, Mike Majors , Kenneth Begeske, one star.

Feb 06, 2025

Family Hyundai responded

Dan, We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss this? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

...
22
...

Dealership Inventory (363 Vehicles)

new 2026 Hyundai SANTA FE HEV car, priced at $42,782
2026 Hyundai SANTA FE HEV
new
Shimmering Silver exterior
Automatic
All-wheel Drive
new 2026 Hyundai Kona car, priced at $29,296
2026 Hyundai Kona
new
Cyber Gray Metallic exterior
CVT
All-wheel Drive
new 2026 Hyundai SANTA FE HEV car, priced at $42,776
2026 Hyundai SANTA FE HEV
new
Rockwood Green exterior
Automatic
All-wheel Drive
new 2026 Hyundai IONIQ 5 car, priced at $44,347
2026 Hyundai IONIQ 5
new
Atlas White exterior
Automatic
All-wheel Drive
new 2026 Hyundai TUCSON Hybrid car, priced at $34,576
2026 Hyundai TUCSON Hybrid
new
Shimmering Silver exterior
Automatic
All-wheel Drive
new 2026 Hyundai Tucson car, priced at $32,603
2026 Hyundai Tucson
new
Shimmering Silver exterior
Automatic
Front-wheel Drive