Colin Simmons
Colin Simmons at Family Hyundai

Colin Simmons | Page 161

Service Advisor

Family Hyundai

8101 W 159th St
Tinley Park, IL 60477

4.6
2,261 Reviews
4.6

2,261 Reviews

Write a Review

2261 Reviews of Colin Simmons

January 28, 2021

Dealership Rating
Employee Rating

I came in, waited, for my repair, and was out within the hour. The Service department is always polite, professional, and very communicative throughout the waiting process. More

by ADAMS5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 28, 2021

Family Hyundai responded

Thank you, Adam, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

January 26, 2021

Dealership Rating
Employee Rating

I came in for an oil change and new battery. They did an inspection and found out that I needed rear brakes and rotors badly. I am so grateful because I would not have known otherwise. I start a new job 3 More

by TRACEYMARTIN1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 26, 2021

Family Hyundai responded

Thank you for choosing Family Hyundai, your feedback and rating mean a lot to us. We're glad Colin and the team were able to help, and we hope to see you again!

January 26, 2021

Dealership Rating
Employee Rating

Great and friendly customer service by Colin and service department. Car issue was addressed and fixed same day. The service was performed pretty quickly. Great job by all! More

by joseph978
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 26, 2021

Family Hyundai responded

Joseph, thanks for sharing your thoughts about your experience with Colin and our service team here at Family Hyundai. We appreciate your business and hope to see you again soon!

January 23, 2021

Dealership Rating
Employee Rating

Family Hyundai service department is the best I have experienced. All reps very knowledgeable and professional. Service was quick (less than a day) and price very reasonable. More

by skaterstoke
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Krzis Czapka

Jan 24, 2021

Family Hyundai responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

January 23, 2021

Dealership Rating
Employee Rating

Experience was awesome. Service was quick. I was put in a loaner car so I didn't have to wait. I was taken care of immediately More

by babbs117
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Majors , Sam Wallace

Jan 24, 2021

Family Hyundai responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

January 23, 2021

Dealership Rating
Employee Rating

Everything was done on time or early. I really liked the text and was able to communicate with the service department while at work. K More

by rsroering
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jan 24, 2021

Family Hyundai responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Family Hyundai. Please don't hesitate to reach out if you need anything else.

January 21, 2021

Dealership Rating
Employee Rating

Took car in because the engine light was flashing, and it would not accelerate. Colin called me at home a a couple hours later stating that the car was ready. He stated that they had to update the ECM with t More

by wilson_onyx
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 21, 2021

Family Hyundai responded

Wow! Thank you so much for this great five-star review, Wilson. We are very happy that Colin provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

January 20, 2021

Dealership Rating
Employee Rating

Good Service I appreciated the discount The service Good Service I appreciated the discount The service dept explained the process. I did not have to wait long.I will continue to service my vehilce More

by RAIDFLOWERS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: TJ Schmitt, Michael Kratschmer, Mike Majors , Eric Kratschmer, Tom Salin

Jan 20, 2021

Family Hyundai responded

Thank you for choosing Family Hyundai, your feedback and five-star rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

January 15, 2021

Dealership Rating
Employee Rating

I absolutely love Family Hyundai! I'm on my 3rd car from them! Won't go anywhere else for a car or service. I just wish they would've mentioned that my wiper blade needed replacing. More

by JAMIEWILLEFORD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 15, 2021

Family Hyundai responded

Thank you for your five-star review, Jamie! We appreciate your business, and our team looks forward to serving you again soon! We do apologize about your wiper blade.

January 10, 2021

Dealership Rating
Employee Rating

I can always count on Family Hyundai for the best service for my car and also for the best customer care. Plus they always return my car cleaner than when I brought it in. More

by skaterstoke
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 10, 2021

Family Hyundai responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. You can always count on us!

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