Colin Simmons
Colin Simmons at Family Hyundai

Colin Simmons | Page 142

Service Advisor

Family Hyundai

8101 W 159th St
Tinley Park, IL 60477

4.6
2,261 Reviews
4.6

2,261 Reviews

Write a Review

2261 Reviews of Colin Simmons

November 04, 2021

Dealership Rating
Employee Rating

Great staff that takes care of its customers Usually in Great staff that takes care of its customers Usually in and out in a timely manner More

by WE3KORNS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 04, 2021

Family Hyundai responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

November 04, 2021

Dealership Rating
Employee Rating

As always, I received great service at Family. Everyone at the dealership was not only professional, but friendly and helpful! More

by LOU
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 04, 2021

Family Hyundai responded

Thanks for sharing your thoughts about your experience with Family Hyundai. We appreciate your business and hope to see you again soon!

November 02, 2021

Dealership Rating
Employee Rating

Great customer service! Everyone in the service department were very professional and the waiting area was nice and clean! More

by jdebbie53
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 02, 2021

Family Hyundai responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know!

October 30, 2021

Dealership Rating
Employee Rating

Had an appointment for an oil change and also needed to change the cabin filter and a software update. Work was done in a timely and cost effective way. More

by KLMFEME
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 01, 2021

Family Hyundai responded

Thank you so much for your excellent review! We are so glad that Colin had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Family Hyundai. Please don't hesitate to reach out if you need anything else.

October 30, 2021

Dealership Rating
Employee Rating

Had an appointment for an oil change and checking things for winter. Also, a software update and changing of the cabin filter were needed. Service was done in a timely and cost effective way. More

by KLMFEME
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jaclyn Bobbitt

Nov 01, 2021

Family Hyundai responded

It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Family Hyundai!

October 29, 2021

Dealership Rating
Employee Rating

Service is always excellent as usual. The door s opened a 7:00 am for business. I was taken care of without delay. All the service personnel are helpful and friendly. More

by dbelotti
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: TJ Schmitt, Michael Kratschmer, Mike Majors , Eric Kratschmer, Tom Salin

Nov 01, 2021

Family Hyundai responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Family Hyundai, we look forward to having you as one of our valued customers for many more years to come!

October 29, 2021

Dealership Rating
Employee Rating

I've been going to Family Hyundai in Tinley Park for years. They always provide GREAT service! More

by JMM0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: TJ Schmitt, Michael Kratschmer, Mike Majors , Eric Kratschmer, Tom Salin

Nov 01, 2021

Family Hyundai responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

October 29, 2021

Dealership Rating
Employee Rating

Bubble on side of front left tire. 2.5 hours on Tuesday to determine that the replacement tire needed to be ordered. Returned on Thur. 5+ hours to change the tire. After wasting 2.5 hours of my time o More

by thennessy0
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Nov 15, 2021

Family Hyundai responded

We're sorry to hear about your experience, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you don't mind me asking, what is your first and last name so that we can check our system and review your deal? If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly or let us know the best way to contact you and we will reach out.

October 28, 2021

Dealership Rating
Employee Rating

Great service love it I will return Thanks for Great service love it I will return Thanks for everything the team and finance team was awesom More

by OWENSQUINICKA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: TJ Schmitt, Michael Kratschmer, Mike Majors , Eric Kratschmer, Tom Salin

Oct 29, 2021

Family Hyundai responded

Owen, Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

October 26, 2021

Dealership Rating
Employee Rating

Outstanding customer service and professional service department at Family Hyundai. The car wash was greatly appreciated. More

by Zoo who
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 26, 2021

Family Hyundai responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

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