Colin Simmons
Colin Simmons at Family Hyundai

Colin Simmons | Page 113

Service Advisor

Family Hyundai

8101 W 159th St
Tinley Park, IL 60477

4.6
2,263 Reviews
4.6

2,263 Reviews

Write a Review

2263 Reviews of Colin Simmons

June 07, 2022

Dealership Rating
Employee Rating

Quick, friendly and reliable service! They took care of my recall, they also check another issue. My car runs great! More

by angiearte
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 08, 2022

Family Hyundai responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Family Hyundai.

June 07, 2022

Dealership Rating
Employee Rating

Family. Hyundai is an excellent place to do car business the front office The back office service needs a little bit more tweaking other than that I highly r More

by SUKALDANIEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Graham Watson, Kristi Feinberg, Al Pellizzeri, TJ Schmitt, Michael Kratschmer , Eric Kratschmer, Joe Panici, Bob Ross, Tom Salin

Jun 08, 2022

Family Hyundai responded

Daniel, thank you for the kind words for our service department! We look forward to sharing your comments with them, and don't hesitate to let us know if we can be of further assistance.

June 06, 2022

Dealership Rating
Employee Rating

Colin is an amazing service advisor! From the start he had greeted me nicely and professionally! He made sure to hear all of the issues and concerns I had about my vehicle! He kept me in More

by Bobaidi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: TJ Schmitt, Michael Kratschmer , Bob Ross

Jun 07, 2022

Family Hyundai responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Colin met your expectations. Thank you again for choosing Family Hyundai, we look forward to having you as one of our valued customers for many more years to come!

June 05, 2022

Dealership Rating
Employee Rating

I was told that if I put $2,119. 54 into my car it would be eligible for engine replacement. Car kept losing oil. Went back to get checked and was told car needed filter cleaning f More

by JOZZIAB
Customer Service
Quality Of Work
Price
Recommend Dealer
No
Jun 10, 2022

Family Hyundai responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

June 05, 2022

Dealership Rating
Employee Rating

Good price on my new car, excellent buying experience and then when I needed to change the oil for the first time I was taken care courteously and professionally More

by RAFAELANDKAREN
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Octavien Johnson

Jun 06, 2022

Family Hyundai responded

It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Family Hyundai!

June 05, 2022

Dealership Rating
Employee Rating

In 2019 this service department was the best. However, now I wouldn’t recommend them to anyone. All they do is lie and give you the runaround. Would rate them a negative 1 star, if I could. More

by marcellayvette
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Jun 09, 2022

Family Hyundai responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top notch experience.

June 04, 2022

Dealership Rating
Employee Rating

Fast and efficient. Had a recall was able to get that taken care of right away. More

by jaznic1981
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: TJ Schmitt, Michael Kratschmer, Mike Majors , Eric Kratschmer, Tom Salin

Jun 06, 2022

Family Hyundai responded

It's great to hear that we were able to help with your recall. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Family Hyundai!

June 03, 2022

Dealership Rating
Employee Rating

Always have a quality oil change with all the fluids and tires checked and filled as needed. Very friendly staff. More

by BEARS.FAN125
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Majors , Tom Salin

Jun 06, 2022

Family Hyundai responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

June 03, 2022

Dealership Rating
Employee Rating

Nice people who work there but it takes a long time to get a service appointment. More

by ei1een.mce1
Customer Service
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: TJ Schmitt, Michael Kratschmer, Mike Majors , Eric Kratschmer, Tom Salin

Jun 03, 2022

Family Hyundai responded

We appreciate your business and our team looks forward to serving you again soon!

June 03, 2022

Dealership Rating
Employee Rating

Great Customer service. The person who waiting on me was Colin . Did not have to wait very long . I always have a pleasant experience when I bring my car in. 😊 More

by Nene
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 03, 2022

Family Hyundai responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Colin and our team here at Family Hyundai.

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