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Cody Johnson
Cody Johnson at Jackson Acura

Cody Johnson | Page 22

Service Advisor

Jackson Acura

10900 Alpharetta Hwy
Roswell, GA 30076

4.7
375 Reviews
4.7

375 Reviews

Write a Review

375 Reviews of Cody Johnson

February 04, 2023

Dealership Rating
Employee Rating

Very poor service by technicians. Wasted nearly 2 hours of my time doing nothing. If they don't like getting simple jobs that should take 5 minutes, go work at another location. More

by dhendrickson45
Workmanship
Service Time
Recommend Dealer
No

Other Employees Tagged: Technicians

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Feb 13, 2023

Jackson Acura responded

Hello, we are very sorry to hear that you weren't fully satisfied with your experience. If you wouldn't mind reaching out to us directly, we would like to see if there is anything we can do to turn this around for you. Please feel free to reach out directly to Rodney Jones, our Service Manager, at (770) 650-4000.

February 04, 2023

Dealership Rating
Employee Rating

They would not diagnose my vehicle issue until I pay $170. I have been going to this place for last 9 yrs. More

by harijoshi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Feb 07, 2023

Jackson Acura responded

Our Service Department reported: "The client wanted us the check his vehicle for free, after repairs were performed elsewhere. We would have had to take suspension components apart to find his issue/noise. A diagnosis charge is standard for what he wanted us to do." If you would like to further discuss this, please feel free to reach out directly to Rodney Jones, our Service Manager, at (770) 650-4000.

February 04, 2023

Dealership Rating
Employee Rating

Great service, I was in and out and did not have to wait too long More

by STRAUGHANBZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rodney Jones, Nick Covino, Yvonne Russell , Cameron Hilden, Scott Polito

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Feb 06, 2023

Jackson Acura responded

We are happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

February 01, 2023

Dealership Rating
Employee Rating

Nice and knowledgeable people, quick and easy service easy access reasonable price for retail or wholesale More

by Cars4lessga LLC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nick Covino

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Feb 02, 2023

Jackson Acura responded

Thank you for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

January 31, 2023

Dealership Rating
Employee Rating

Great customer service at every level! The staff makes it a point to acknowledge you and they are very professional and knowledgeable, Great service all around! Pleasure working with Cody More

by Crystal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 01, 2023

Jackson Acura responded

Crystal, Thank you for your business and this review. We're happy to hear Cody and our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know!

January 31, 2023

Dealership Rating
Employee Rating

Cody did good job and taking care of vehicle issue and addressed and service specialist checked as well More

by no2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 01, 2023

Jackson Acura responded

Thank you for choosing Jackson Acura, your feedback and rating mean a lot to us. We're glad Cody and our team were able to help, and we hope to see you again!

January 26, 2023

Dealership Rating
Employee Rating

Very easy to come into the dealership for service. Professional and clean atmosphere all around More

by noragbrown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 26, 2023

Jackson Acura responded

Thank you for the kind words about our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance.

January 26, 2023

Dealership Rating
Employee Rating

I received Great service for this appointment. It was quick and the dealerships waiting area was really clean. More

by hinessonya
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Yvonne Russell

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Jan 26, 2023

Jackson Acura responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future.

January 08, 2023

Dealership Rating
Employee Rating

Had an emergency with my car late on a Friday afternoon. I was told to bring my car in and was given a loaner vehicle. The issue was resolved by midday the next day. Thank you Cody for your attention in get More

by JANERIOF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 09, 2023

Jackson Acura responded

Thank you for leaving us this great review! We are very happy to hear that Cody and our team could be so helpful during your recent visit with us. We look forward to seeing you back again in the future.

January 07, 2023

Dealership Rating
Employee Rating

Cody was very kind and professional. I received great service and less wait time than I had anticipated. Very pleased! More

by cannellaj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Jan 09, 2023

Jackson Acura responded

Thank you for your business and this review. We're happy to hear Cody and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know!

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