Chuck Schnitker | Page 2

He went above and beyond looking at the weather strip in passenger rear, I know he didn’t have to i appreciate it! passenger rear, I know he didn’t have to i appreciate it! More

by Stephen Verified Customer Verified Customer

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Excellent service always 👏 great customer service highly recommended company. Very comfortable waiting room. Awesome car dealership recommended company. Very comfortable waiting room. Awesome car dealership More

by HUNTERSOCRATES1 Verified Customer Verified Customer

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Worse customer service they don’t care about there customer at all I would rather go an hour away to a different dealership xxxx I would pay to get my oil change then keep going back to get same xxxxx customer at all I would rather go an hour away to a different dealership xxxx I would pay to get my oil change then keep going back to get same xxxxxxxx lies they have been giving me More

by Townsend157 Verified Customer Verified Customer

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The service department is the best part of Lokey. I wish I could say the same about the sales department. As I have purchased several Nissan vehicles over the years, but buying a car there is be a h I wish I could say the same about the sales department. As I have purchased several Nissan vehicles over the years, but buying a car there is be a hassle, I wish that were not the case. More

by JUDERYAN2 Verified Customer Verified Customer

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I have always taken my car to this dealership and up to now they have been excellent. now they have been excellent. More

by faraelalcantara Verified Customer Verified Customer

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ALWAYS ACCOMMODATING Quality work, knowledgeable and experienced! Every time I bring my car in I know it's getting fixed right experienced! Every time I bring my car in I know it's getting fixed right More

by tono81701 Verified Customer Verified Customer

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Great place to wait for your oil change. Also friendly people to talk to and no pressure. Also friendly people to talk to and no pressure. More

by sbacheller1 Verified Customer Verified Customer

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My car doesn’t work again and it’s barely been a month lokey Nissan is a total xxxx show lokey Nissan is a total xxxx show More

by Jodi727 Verified Customer Verified Customer

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With the exception of Ms. Luna from the collision department, who was wonderful and very helpful, my experience has not been good. I was told that I was assigned to Mr. Schnit Luna from the collision department, who was wonderful and very helpful, my experience has not been good. I was told that I was assigned to Mr. Schnitzel, who is the most knowledgeable in the service department. He saw that my car was in an accident. He had asked someone to do some diagnosis, which I had to pay $139.00. He blamed everything wrong with the vehicle on the accident. I tried to tell him that the issue on the vehicle not wanting to start every now and then was an issue even BEFORE the accident. He just wouldn't hear me despite me trying to tell him several times. I called the collisions department, and luckily, I was assigned to Ms. Luna, who, as I mentioned, was very helpful through the whole process. I was told that the service department should have directed me to the collisions department as soon as Mr. Schnitzel saw that the vehicle was involved in an accident. I had to have the vehicle towed to the dealership, which was another expense. The tow driver mistakenly dropped the vehicle in the service department. When collisions wanted to move it to their area, the vehicle would not start. I received a call telling me this, and I explained that starting the vehicle has been an issue. Collisions had the service department fix the problem. The solution to the starting issue is one of the things I was disgusted and very upset about. It turned out that I was sold a vehicle that the battery was dying - on its last stage. Now, why would I be sold a vehicle with a dying battery. It is obvious that it was not inspected bef More

by ac3162aa Verified Customer Verified Customer

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Great service center. Knowledgeable agents and quick service. The work was done right and in a timely manner. Knowledgeable agents and quick service. The work was done right and in a timely manner. More

by Dbrumbaugh Verified Customer Verified Customer

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