Dealership Experience
15 yrs, 11 mos
105 Reviews
Write a Review105 Reviews of Chelsea Wakefield
July 27, 2018
Service Customer Service is always excellent - The waiting area is comfortable - they even provided me with a ticket to get a drink during my wait which took Customer Service is always excellent - The waiting area is comfortable - they even provided me with a ticket to get a drink during my wait which took far less time that I anticipated. Both of the Service Advisors were very friendly and knowledgeable. More
Other Employees Tagged: Amanda Krug
July 19, 2018
Amazing experience I’ve always been skeptical of dealerships, but was very surprised and extremely happy with my experience at Toyota. David was more than helpful with m I’ve always been skeptical of dealerships, but was very surprised and extremely happy with my experience at Toyota. David was more than helpful with meeting all my needs and expectations. I never felt pressured or hassled into making a quick decision. Rita and Chelsea were also amazing to deal and I love my new ravv4!!! More
Other Employees Tagged: Rita Dalal , David High
July 11, 2018
My New Dealer i visited the dealership for the first time to diagnose my highlander . Amanda krug took very good care of me very polite professional and friendly. i i visited the dealership for the first time to diagnose my highlander . Amanda krug took very good care of me very polite professional and friendly. i was also pleased my bill was minimal to what i anticipated. which i felt wow they didn't try dinging me for extras . I also was helped by chelsey who answered a few questions and made arrangements for dave high who was great let me test drive prius and yaris while i waited, i wouldn't think to buy a car any where else felt like i was dealing with family assume bunch. More
Other Employees Tagged: David High, Amanda Krug
February 17, 2018
Patient professionals I have been having second thoughts about my 2018 Camry for various reasons and wanted to switch cars. The dealership personnel looked at several optio I have been having second thoughts about my 2018 Camry for various reasons and wanted to switch cars. The dealership personnel looked at several options. Subsequently, I have decided to stay with my Camry. Many employees have helped me through this process and I want to specifically thank my ever patient salesperson Shawn Longworth. Additionally, the professionalism extends to John Rossini, Baz Affara, and Mark Eisan and Darrick Overholt. More
Other Employees Tagged: John Rossini, Brian Komar, Shawn Longworth, Baz Afara, Janine Feenstra, Andre de Coning, Jackie Cameron , Helen Kolyn , Debb Crawford, Darrick Overholt, Anne (reception)
May 30, 2017
Always, very professional. I, actually, do trust that what they tell me needs doing, does need doing. This dealership seems to want me to keep my car on the road for as long as I, actually, do trust that what they tell me needs doing, does need doing. This dealership seems to want me to keep my car on the road for as long as possible, and, as that"s my aim too, I'll keep going back. They haven't steered me wrong yet. (Okay. That was bad.) More
May 18, 2017
Best service hands down I always feel like I'm treated very well and that my concerns and needs are important and met if not exceeded in most cases. I always feel like I'm treated very well and that my concerns and needs are important and met if not exceeded in most cases. More
May 06, 2017
New automobile 2017 Toyota Corolla My wife and I recently leased a new Toyota 2017 Corolla @ Toyotatown from Sylvia Donovan and she was very helpful as always in making the transaction My wife and I recently leased a new Toyota 2017 Corolla @ Toyotatown from Sylvia Donovan and she was very helpful as always in making the transaction easy and worry free. We have been customers there since 2003 and stay in touch there and have had our vehicles serviced there too. All the staff are helpful and the service department is tops. Thank you all again for a job well done. We really like our 2017 Corolla. More
Other Employees Tagged: Sylvia Donovan, Andre de Coning , Shelby Chisholm, Mike Minarsky, JOE , John Rossini, Ed
April 27, 2017
Service EXCELLENT workmanship on the 3 step paint restoration; vehicle looks brand new. The service was timely and ready as promised by the Service Advisor. EXCELLENT workmanship on the 3 step paint restoration; vehicle looks brand new. The service was timely and ready as promised by the Service Advisor. Payment process was quick and easy. More
Other Employees Tagged: Brian Komar
April 25, 2017
Great customer service Chelsea Wakefield was fantastic. She went out of her way to ensure I was sent on my way as soon as possible. She even washed my car before going on he Chelsea Wakefield was fantastic. She went out of her way to ensure I was sent on my way as soon as possible. She even washed my car before going on her break. Everything was explained in detail. I was very pleased. Chelsea is a true asset to the dealership. Perfect rating. Thanks again. More
April 20, 2017
Class Act Always great service, excellent facility, everything explained clearly and costs outlined. Never have had a bad experience here and would definitely Always great service, excellent facility, everything explained clearly and costs outlined. Never have had a bad experience here and would definitely buy my next car there without hesitation. More