Charles Sebastian | Page 45

Fantastic Charlie was super helpful in understand all my problems and my needs were met. He made sure to inform me directly through out the day. He made a stres Charlie was super helpful in understand all my problems and my needs were met. He made sure to inform me directly through out the day. He made a stressful situation easier to handle with great customer service. More

Report | Print

Good people They seem very helpful & knowledgeable. Friendly atmosphere & willingness to help. I would recommend Lithia to whoever is looking for a car. Service They seem very helpful & knowledgeable. Friendly atmosphere & willingness to help. I would recommend Lithia to whoever is looking for a car. Service Department does a good job & keeps you informed. More

Report | Print

Review of Charles Sebastian I want to emphasize this positive review is based on my experience with Charles Sebastian. The only reason I've returned to Lithia Jeep after a long s I want to emphasize this positive review is based on my experience with Charles Sebastian. The only reason I've returned to Lithia Jeep after a long series of extremely negative experiences is because Dan Dunham, who has sold me three Jeeps, assured me that Charles would get the work done, and he did. He got me in quickly, got the oil change done and tires rotated quickly and efficiently, and was professional, courteous, and knowledgeable. He also had a license plate put on front that I hadn't been able to do. As long as I can deal with Charles, I will continue to use Lithia Jeep. I don't know who was involved in doing the work itself, which was done well. I can't honestly rate price below, as I bought this current Jeep through Dan Dunham at Fernley Jeep because of previous issues with Lithia Jeep, and because Dan is ethical, honest, and works to give the best price possible without a lot of unnecessary haggling. So that rating is based on the price at Fernley Jeep through Dan. More

Report | Print

BEST QUALITY AND SELECTION OF VEHICLES TO CHOOSE FROM. Everyone was very knowledgeable and willing to help find just what we were looking for. We were more than pleased with the service we received. I Everyone was very knowledgeable and willing to help find just what we were looking for. We were more than pleased with the service we received. I got just the vehicle I wanted and my Son got his new truck. We couldn't be more pleased. If I ever need another car I will not hesitate going to Lithia again. Thank you for the WONDERFUL service we received. More

Report | Print

Great Customer Service Charlie is a great service writer. He is always professional, knowledgeable, helpful and courteous. I always feel confident things will be done proper Charlie is a great service writer. He is always professional, knowledgeable, helpful and courteous. I always feel confident things will be done properly and for a fair price. I hope you pay him well. More

Report | Print

First Service I recently moved to Reno and brought my Grand Cherokee in for service. In spite of a glitch in completing repair, I experienced a good follow through I recently moved to Reno and brought my Grand Cherokee in for service. In spite of a glitch in completing repair, I experienced a good follow through from the service writer along with a good shuttle service and good end results. Better dealer from a service standpoint than in the Bay Area. More

Report | Print

Another satisfied customer The service, finance and especially parts are all so pleasant to work with! I would recommend this dealership to anyone who lives in Reno! Donna Woody The service, finance and especially parts are all so pleasant to work with! I would recommend this dealership to anyone who lives in Reno! Donna Woody is incredible and very knowledgeable in her department! I enjoy working with Charles in service too, he is very attentive and helpful! Thank you! Dean Gerry More

Report | Print

Great Customer Service Always friendly and prompt service when I bring my Jeep in for routine maintenance. I usually work with Robert Pearce, and he has always been nothing Always friendly and prompt service when I bring my Jeep in for routine maintenance. I usually work with Robert Pearce, and he has always been nothing but professional. Thanks everyone! More

Report | Print

Super Service Charlie made our service visit quick and easy. The other folks at the dealership were friendly and we enjoyed the Ofer of wi-fi and the conversations Charlie made our service visit quick and easy. The other folks at the dealership were friendly and we enjoyed the Ofer of wi-fi and the conversations during our wait. Great place! More

Report | Print

Great service Working with Charles made things go very smooth! My truck runs great again. It's nice to have someone that's a straight shooter to talk to when gettin Working with Charles made things go very smooth! My truck runs great again. It's nice to have someone that's a straight shooter to talk to when getting work done. More

Report | Print