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Robert Pearce
Robert Pearce at Lithia Chrysler Jeep of Reno
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Robert Pearce

Service Advisor

Lithia Chrysler Jeep of Reno

1050 East Plumb Ln #100
Reno, NV 89502

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4.8
400 Reviews
4.8

400 Reviews

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400 Reviews of Robert Pearce

May 12, 2024

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Employee Rating

Quick in, quick out, with very friendly service. The pull in spot was a little confusing, but other than that this was as good a service as one could ask for. More

by Ge
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Recommend Dealer
Yes
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May 12, 2024

Lithia Chrysler Jeep of Reno responded

Thank you for your observations. At Lithia Chrysler Jeep of Reno, we're dedicated to a swift service experience while maintaining friendliness. It's beneficial to know our parking layout was not as clear; it's something we can look into improving.

May 12, 2024

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Employee Rating

The service to my car was quick and efficient, with everything being explained to me by polite professionals. More

by bradbgop
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dana Silva, Charles Sebastian, Tony Seibert

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May 12, 2024

Lithia Chrysler Jeep of Reno responded

Thank you for choosing Lithia Chrysler Jeep of Reno. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

May 11, 2024

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Appreciate the service department and parts department immensely. They sincerely care about the customer and their needs. More

by dave.kim77
Recommend Dealer
Yes

Other Employees Tagged: Dirk Westergard, Dana Silva, Charles Sebastian, Tony Seibert , Jason Packard

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May 11, 2024

Lithia Chrysler Jeep of Reno responded

We're pleased to see that our service and parts departments at Lithia Chrysler Jeep of Reno met your needs. We strive to prioritize our customers always. Thank you for the positive rating.

May 11, 2024

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Excellent service and Bob is so personable and explains everything completely. Very pleased as to how I was treated More

by BAILEE.PENNINGTON
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Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Bob

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May 11, 2024

Lithia Chrysler Jeep of Reno responded

It's great to hear our team, especially Bob, provided you with top-notch service at Lithia Chrysler Jeep of Reno. We appreciate the rating you've given us. Thank you for your support.

May 10, 2024

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Employee Rating

Ok. Need better parking. Princes are too high,even for service and for all parts More

by None
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Workmanship
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Service Communication
Recommend Dealer
No

Other Employees Tagged: Charles Sebastian

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May 09, 2024

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Very nice and helpful. The service center is very clean. It is a joy coming to the area More

by sfoster5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dana Silva, Charles Sebastian, Tony Seibert

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May 09, 2024

Lithia Chrysler Jeep of Reno responded

We're pleased you enjoy the upkeep of our service center at Lithia Chrysler Jeep of Reno and found our team helpful. We appreciate your feedback.

May 09, 2024

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Professional, got us in quickly, nice facilities. Honest and we like coming there. We wouldn't otherwise. More

by pattitucker
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jared

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May 10, 2024

Lithia Chrysler Jeep of Reno responded

We appreciate your trust in Lithia Chrysler Jeep of Reno. Recognizing our honesty and quick services means a lot to us. We're grateful for your loyalty and continuous support.

May 09, 2024

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The dealership did a great job were very quick while I waited and we’re very courteous More

by SPOULTON50
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Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Dana Silva, Charles Sebastian, Tony Seibert

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May 09, 2024

Lithia Chrysler Jeep of Reno responded

Your kind words are appreciated. Lithia Chrysler Jeep of Reno strives for quick and courteous service. Thank you for the 5-star review.

May 08, 2024

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Employee Rating

When a transmission issue occurred on our 2015 Jeep Cherokee, Lithiascheduled service very quickly so we could get back on the road. The service was completed with costs in mind. We are now driving h More

by BJNORTH
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Workmanship
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Recommend Dealer
Yes
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May 08, 2024

Lithia Chrysler Jeep of Reno responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Lithia Chrysler Jeep of Reno to be a positive one. Please don't hesitate to reach out if you need anything else.

May 06, 2024

Dealership Rating
Employee Rating

Great service with Bob and Gus! Got me in quick did excellent work done on time More

by Dan
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Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Gus

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May 06, 2024

Lithia Chrysler Jeep of Reno responded

Thank you so much for your kind words, Dan, and for taking the time to leave us this wonderful feedback!

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