Charles Sebastian | Page 50

good service, good people Excellent. They took me in on short notice, did a major service on my Rubicon and the Jeep was done at noon on the same day. Excellent. They took me in on short notice, did a major service on my Rubicon and the Jeep was done at noon on the same day. More

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Professional & informitave Told me what was needed and explained how long it would take. Very friendly and professional. Would return when I need help. Thank you very much. Told me what was needed and explained how long it would take. Very friendly and professional. Would return when I need help. Thank you very much. More

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Great Service I had a misunderstanding with a tire service. Dana and the service team were awesome in handling the entire situation, and fixing the problem in a pro I had a misunderstanding with a tire service. Dana and the service team were awesome in handling the entire situation, and fixing the problem in a professional manner. Because of this, I will be going in to have my jeep serviced by their great service staff. More

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Service department unsatisfactory I believe the mechanics as well as the people behind the computers are lazy. How many times do they need to have my vehicle parked in the lot while cl I believe the mechanics as well as the people behind the computers are lazy. How many times do they need to have my vehicle parked in the lot while claiming to fix it. When I get the vehicle back the exact problems are still present. The only thing that's not lazy is they're mouths. More

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Routine Maint %100 happy with Charles. He knows his stuff. He is knowledgeable and accurate in his assessment of the service that is required for my Jeep patriot %100 happy with Charles. He knows his stuff. He is knowledgeable and accurate in his assessment of the service that is required for my Jeep patriot More

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Ram truck service Ram trucks are awesome, but the service department at Reno Dodge is horrible. Hoping for something better, I scheduled an appointment with Lithia Jee Ram trucks are awesome, but the service department at Reno Dodge is horrible. Hoping for something better, I scheduled an appointment with Lithia Jeep of Reno to fix a check engine light that Reno Dodge could not seem to address in 3 previous appointments. At my first appointment with Lithia, I worked with Charlie Sebastian to get the issue fixed, and now he's my go-to contact for all of the service on my truck. He is, far and away, the best service coordinator I've ever dealt with. More

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Great Service, Great People, Great Company I've been coming to Lithia Jeep since I moved here in 2002 and had my 2000 Jeep serviced. Then I bought a new '05 Jeep Cherokee from Dan Dunham and h I've been coming to Lithia Jeep since I moved here in 2002 and had my 2000 Jeep serviced. Then I bought a new '05 Jeep Cherokee from Dan Dunham and had it serviced there until I recently leased a '15 Jeep Cherokee SRT from Dan. Everybody there has always been really nice, accommodating and professional, especially, Dan Dunham and Charlie Sebastian. I will probably die at the age of 100 in the driver's seat of a Jeep. My first car ever, incidentally, in 1955 was an old Willys Jeep. A fun car, for sure. More

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warranty work Great service! Charlie is a great service advisor and very thorough. He was easy to work with. However, I'm disappointed with the Chrysler dealership Great service! Charlie is a great service advisor and very thorough. He was easy to work with. However, I'm disappointed with the Chrysler dealership in Ontario. I purchased a van with navigation but now i don't have it because the Chrysler dealership in Reno tells me my vehicle was never equipped with that option. Not sure what happened there. But, again, the Chrysler dealership in Reno was great to work with. More

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Always great service. They are very accommodating to my schedule and answer any questions I may have about service. Charlie Sabastian called after a couple of hours to ke They are very accommodating to my schedule and answer any questions I may have about service. Charlie Sabastian called after a couple of hours to keep me a breast of the work being done and an estimation of completion. Easy in, easy out, thanks. More

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