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Charles Sebastian
Charles Sebastian | Page 43
Senior Service Advisor
Lithia Chrysler Jeep of Reno
1050 East Plumb Ln #100
Reno, NV 89502
499 Reviews
Love to ride Motorcycles, camp, fish, spend time with friends, volunteering in the community
Read moreDealership Experience
18 yrs, 10 mos
Industry Experience
40 yrs, 4 mos
499 Reviews
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499 Reviews of Charles Sebastian
May 14, 2020
great people always nice and get thing done quicker then great people always nice and get thing done quicker then i expected. i travel a lot for work so the team here get me an appointment and my service d great people always nice and get thing done quicker then i expected. i travel a lot for work so the team here get me an appointment and my service down when i need it done.. More
by royroy828
Other Employees Tagged: Colby Conine
May 04, 2020
I have had all my services done at this dealership for the last 7 years and I pray they never go away! I can always get in quickly, the communication is co sister throughout the service and I genuinely fe the last 7 years and I pray they never go away! I can always get in quickly, the communication is co sister throughout the service and I genuinely feel as though I am always being looked out for as to the best strategy, approach, and solution for the service or issues. I trust Charles Sebastian and prefer to deal with him over anyone else in service. He is a straight shooter and always helpful. More
by Molly Brown
April 29, 2020
Beautiful new facility! A very comfortable and personal feeling to the service center. They were able to schedule and perform service punctually. Always friendly which keeps us coming back. feeling to the service center. They were able to schedule and perform service punctually. Always friendly which keeps us coming back. More
by ryan.newton
Other Employees Tagged: Dana Silva, Robert Pearce, Tony Seibert , Nick Peele
January 31, 2020
100,000 mile check-up Charlie Sebastian is the absolute best to work with. He communicates very well with what my Jeep needs and what I could wait on and is very thorough w Charlie Sebastian is the absolute best to work with. He communicates very well with what my Jeep needs and what I could wait on and is very thorough with how long it will take. I recommend Charlie with the Jeep dealership over any other service center. More
by tfeik
January 17, 2020
Our service writer, Charlie, was great. We had made an appointment with him, on that day we brought the Grand Cherokee in and we’re on our way for the day. He called a few hours later, picked up the car a appointment with him, on that day we brought the Grand Cherokee in and we’re on our way for the day. He called a few hours later, picked up the car and headed home. Thank you... More
by rwharto
January 10, 2020
I have been a customer of Lithia for several years. Very satisfied with their Customer Service and repairs performed on my vehicle. Their new facility puts them over the top! Enjoyed the flavored coffee w satisfied with their Customer Service and repairs performed on my vehicle. Their new facility puts them over the top! Enjoyed the flavored coffee while I waited too! More
by ItalianShe
Other Employees Tagged: Robert Pearce , Ben Freedman, Nick Peele
January 01, 2020
Recall and oil change I came in, without an appointment, to address a notification about a recall on my Wrangler. I was told if I came back after lunch, they could work me I came in, without an appointment, to address a notification about a recall on my Wrangler. I was told if I came back after lunch, they could work me in and resolve the recall and take care of the service needs that my Wrangler was due for. I did and they got me out of there in a little more than an hour. More
by stacyrosesdad
Other Employees Tagged: Robert Pearce
December 19, 2019
Perfect Charles was knowledgeable, honest, and thorough. This was probably the best dealer service experience I have ever had. Being new to the area Charles a Charles was knowledgeable, honest, and thorough. This was probably the best dealer service experience I have ever had. Being new to the area Charles also suggested some Four Wheeling clubs to consider joining and some suggested trips. More
by caesar_135
Other Employees Tagged: Jose from QA was also excellent discussing my issue and identifing other issues to watch out for.
December 17, 2019
ROUTINE 95,000 MILE SERVICE AND TIRE ROTATION Charlie got me in and out in record time. He is very efficient, courteous and knows his customers. This is real service with respect and courtesy fo Charlie got me in and out in record time. He is very efficient, courteous and knows his customers. This is real service with respect and courtesy for the customer. More
by Red Cars Only
December 07, 2019
Nice Job! Charlie gave me great service with my Jeep Grand Cherokee! Everything looked wonderful with the detail work also. I really like the new location an Charlie gave me great service with my Jeep Grand Cherokee! Everything looked wonderful with the detail work also. I really like the new location and building also. The young man who picked me up at the airport was also very helpful and took care of my luggage. Thank much! More
by hunterlake8
Other Employees Tagged: Not sure who was driving the van on Thursday for airport pick up, maybe Chris?
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