Charity Graff | Page 6

Everyone in the dealership was very nice and helpful. Bobby was also amazing to work with and very helpful with my questions about the purchase of my new 4Runner Bobby was also amazing to work with and very helpful with my questions about the purchase of my new 4Runner More

Report | Print

After our beloved 2005 Subaru wagon died, I visited on 3/9/24 to look at a hybrid, perhaps as penance for the terrible mileage of the wagon. Octavio met me for our appointment on-time, and we took a drive 3/9/24 to look at a hybrid, perhaps as penance for the terrible mileage of the wagon. Octavio met me for our appointment on-time, and we took a drive. Octavio did a solid job of explaining different trim levels of Camry Hybrids. I decided to got with it, and we were off to Financing, where Annie Marjanen got me a (relatively) great rate. I drove off in this used 2023 Camry Hybrid after a very efficient purchasing process. My car was missing parts of its manual, Octavio, Charity Graff and Muhammad Khan worked quickly to mail me replacements. In particular, Octavio excelled with post-sale follow-up and communication. This dealership is solidly operated.. More

Report | Print

Emeileigh is the best sales representative I have ever worked with, she is honest, loyal, reliable, and responsible. I have leased several cars from Gladstone Toyota and she is the only sales representati worked with, she is honest, loyal, reliable, and responsible. I have leased several cars from Gladstone Toyota and she is the only sales representative that I trust and feel good about leading a car from. More

Report | Print

Thanks to Eric, Charity and Annie for making my purchase transparent and efficient! Gladstone was able to make a competitive offer that influenced my decision to keep the purchase local rather than going to transparent and efficient! Gladstone was able to make a competitive offer that influenced my decision to keep the purchase local rather than going to where there was more inventory and discounts on the east coast. My family loves the new Prime! More

Report | Print

Manny was amazing to work with! The best salesman I have worked with. Charity is also fantastic! The best salesman I have worked with. Charity is also fantastic! More

Report | Print

Everyone was really nice. Customer service is the key. I'm so glad I decided to purchase a toyota Customer service is the key. I'm so glad I decided to purchase a toyota More

Report | Print

Cassie helped us during a stressful time and we walked away being 100% listened to and taken care of. We will be referring everyone we know to her and your dealership. away being 100% listened to and taken care of. We will be referring everyone we know to her and your dealership. More

Report | Print

We really appreciate Toyota of Gladstone- the best in the land! Eric Kalik, our salesman treated us like family. He loves Toyota and he loves cars. He told us so many interesting things about different Toy land! Eric Kalik, our salesman treated us like family. He loves Toyota and he loves cars. He told us so many interesting things about different Toyota models that I'm thinking of getting a subscription to 'Popular Mechanics'. The waiting for the car process was actually fun. Manager, Charity Graff is a wonderful, wonderful person and Jonathan Ault in Finance was so knowledgeable and a joy to do business with. Thank you, Toyota of Gladstone! Nancy More

Report | Print

This was my only experience with this dealership. I called for a specific vehicle, reached Rebecca Stern and she was great. Since we are moving in a couple weeks across the country, I won’t be in a p I called for a specific vehicle, reached Rebecca Stern and she was great. Since we are moving in a couple weeks across the country, I won’t be in a position to evaluate the dealership (beyond the sale) and their service department, so it is difficult to assess. My experience with Mazda of Gladstone since it changed ownership a couple years ago, wasn’t great, so I switched maintenance of my CX-5 to Herzog Mazda. It is my understanding that Mazda of Gladstone and Toyota of Gladstone are owned by the same company. Hopefully, they have made changes for the better. More

Report | Print

All employees were great to work with. Pleasant and professional. Willing to work with me on timing and price Pleasant and professional. Willing to work with me on timing and price More

Report | Print