Cassie Michaud

Cassie is absolutely incredible! The moment I stepped into the dealership I felt completely supported. It felt like Cassie was my friend and she was helping me find my dream car, ins The moment I stepped into the dealership I felt completely supported. It felt like Cassie was my friend and she was helping me find my dream car, instead of someone trying to sell me a car, and it was so refreshing! I would recommend Cassie to anyone and everyone! More

Helpful 0

Report | Print

Nice and comfortable. The price and service are good. Does not play any trick. Very sincere about the deal The price and service are good. Does not play any trick. Very sincere about the deal More

Helpful 0

Report | Print

A good experience overall. The dealership was very busy. I was lucky to have the whole day off and I ended up waiting several hours to finish buying my car. This was not the fa The dealership was very busy. I was lucky to have the whole day off and I ended up waiting several hours to finish buying my car. This was not the fault of the service staff. It was very busy. More

Helpful 0

Report | Print

Cassie was so kind, personable and knowledgeable. We had a seamless process of purchasing my first new car. We were checked on and updated when waiting and appreciated that. We had a seamless process of purchasing my first new car. We were checked on and updated when waiting and appreciated that. More

Helpful 0

Report | Print

Cassie was awesome! Although I didn’t end up going with this dealership, she was still so kind to work with! She sent me a customized video of the car she was showing me Although I didn’t end up going with this dealership, she was still so kind to work with! She sent me a customized video of the car she was showing me, which was such an amazing touch. If they would have had a similar model to what I ended up going with Gladstone Toyota, and Cassie would have been my go to. She congratulated me, even though I didn’t make a purchase with her, and that speaks volumes about her. She didn’t have to do that! Thank you Cassie! I will send anyone looking your way! More

Helpful 0

Report | Print

Cassie was attentively and timely engaged to help me find the car that checked all my boxes while also working with me to be able to stay with in my budget. She was well informed, not pushy, yet always ther the car that checked all my boxes while also working with me to be able to stay with in my budget. She was well informed, not pushy, yet always there to answer questions promptly. I felt well taken care of and will certainly look to her for future car purchases. I liked the straight forward business style I experienced at Gladstone Toyota both with her and her sales manager Momo. I invested a lot of time searching for the car and deal that was right for me. Consequently my journey involved sifting thorough different makes. Consequently, I interacted with a number of car dealerships in my metro area. Gladstone Toyota stands out in professional conduct as well as inventory. More

Helpful 0

Report | Print

Great friendly service. Cassie was wonderful, concerned for my needs and seemed passionate about her job. Cassie was wonderful, concerned for my needs and seemed passionate about her job. More

Helpful 0

Report | Print

After a few disappointing tries to buy a RAV4 over 3 months from dealers in the Portland area and Springfield I was ready to give up and buy a Honda or Subaru. On a whim I contacted Cassie and within an months from dealers in the Portland area and Springfield I was ready to give up and buy a Honda or Subaru. On a whim I contacted Cassie and within an hour she responded and had exactly what I was looking for. I am from Coos Bay but she was able to arrange a pickup date that fit my schedule. The price was excellent and everyone involved with the process were efficient and kind. I recommend this dealer and Cassie in particular. More

Helpful 0

Report | Print

Cassie was very attentive and reassuring. Buying a car is a daunting process. She was ready and willing to help the whole way through and beyond. Annie in the finance department is great too. Buying a car is a daunting process. She was ready and willing to help the whole way through and beyond. Annie in the finance department is great too. Thank you both! More

Helpful 0

Report | Print

I had a great experience purchasing my car. No hassle, great customer service. Quick and easy. Thanks Dolf and Rudy! No hassle, great customer service. Quick and easy. Thanks Dolf and Rudy! More

Helpful 0

Report | Print