Becka Stern

Becka was fantastic in helping me find and lock-in the car I wanted. She was super responsive and was very easy to deal with. The car ended up delivering earlier than I expected and so that was a pleasant car I wanted. She was super responsive and was very easy to deal with. The car ended up delivering earlier than I expected and so that was a pleasant surprise. I drove down all the way from Seattle to pick up the car, but unfortunately the delivery process was way too drawn-out. We arrived at 6pm and did not leave the dealership until 9pm. We were waiting 2+ hours for one of the finance managers to be available in order to sign the paperwork; to clarify, I had already agreed to the price beforehand, so its not like we were spending time haggling or anything. This is the reason why I can't give the dealership the full 5 stars. We were hoping to get dinner before heading back up to Seattle but couldn't leave the dealership until the paperwork was signed. We were starving but luckily Becka gave us some chips and snacks to hold us over. We finally left the dealership and still had a 3 hour drive back home on a workday. I had forgotten an item in the car that I traded-in, but Nan and Becka helped to retrieve it and mail it back to me. Bottom line, the people are great, but the processes and staggering of deals could be better! More

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This is my family’s 4th or 5th car from this location and we’re extremely satisfied everytime. Excellent customer service, comfortable lounge and competitive pricing. we’re extremely satisfied everytime. Excellent customer service, comfortable lounge and competitive pricing. More

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Diego was great, we worked with Becca most of the time, she was awesome. Diego closed the deal, but Becca made us want to come back she was awesome. Diego closed the deal, but Becca made us want to come back More

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Becka Stern was awesome. She was very knowledgeable about Toyota cars . She listened to my concerns and was very respectful. I would definitely work with her on another purch She was very knowledgeable about Toyota cars . She listened to my concerns and was very respectful. I would definitely work with her on another purchase in the future. I would also recommend her to my friends. More

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Becka is a GEM! !! So thoughtful, professional and supportive throughout the entire process. We liked her so much that we drove two hours from Eugene, OR just to buy !! So thoughtful, professional and supportive throughout the entire process. We liked her so much that we drove two hours from Eugene, OR just to buy the vehicle from her. What a. refreshing car buying experience!!! My wife’s first new car and Becka made the experience extra special!!! More

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Becka Stern is resilient. She consistently reached out to me with different options and checked with me if I was interested in those options. She is proactive in reaching out She consistently reached out to me with different options and checked with me if I was interested in those options. She is proactive in reaching out to me and able to understand my requirements clearly. In the end, she found a car that matched my requirements. More

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Becca was very helpful, knowledgeable, and also understanding about my situation and hopes. She did not try to force me into a purchase I might regret, but rather actively listened and pivoted to h understanding about my situation and hopes. She did not try to force me into a purchase I might regret, but rather actively listened and pivoted to help me find something that would be the best fit. More

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Becca was extremely professional and helpful though the process. I really loved her personal nature and kindness. She was easy to work with and I would highly recommend! process. I really loved her personal nature and kindness. She was easy to work with and I would highly recommend! More

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Very easy transaction with honest people! They were very helpful with the entire buying process! They were very helpful with the entire buying process! More

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Becka was super-helpful to me. She was substituting for my salesperson (who was ill) when I came for pick-up, and she couldn't have been more helpful. She explained everything care She was substituting for my salesperson (who was ill) when I came for pick-up, and she couldn't have been more helpful. She explained everything carefully and provided answers via phone for several days after that. More

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