Charbel Francis | Page 6

Above and beyond My family lives 2 hours from London and we even have our own Mercedes dealer but we still chose Mercedes London. We connected with Charbel instantly. My family lives 2 hours from London and we even have our own Mercedes dealer but we still chose Mercedes London. We connected with Charbel instantly. Not only is he a nice gentleman but he's extremely trustworthy. Everyone has their own situation when buying a car and Charbel knows how to read the situation and make things happen. I look forward to a long relationship! More

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Professional & Efficient I recently purchased a C300 from MB London. I live out of town and have a busy schedule. I made an appointment with Charbel Francis to look at the v I recently purchased a C300 from MB London. I live out of town and have a busy schedule. I made an appointment with Charbel Francis to look at the vehicle I was interested in. When I arrived at the dealership the vehicle was ready for me. Charbel answered all of my initial questions and I test drove the vehicle. After the test drive Charbel explained all of the many features of the vehicle. Throughout the purchasing process Charbel quickly responded to any of my emails. Katrina & Kristina efficiently guided me through the paperwork. On the day of the delivery the car was immaculate and Charbel demonstrated the vehicle systems and paired my iPhone. Charbel also directed me to a YouTube video that shows how to pair the garage door opener. Overall a professional and efficient automobile purchasing experience. More

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Exceptional Service! Nowadays, It's hard to come by great client service but Charbel has raised the bar. This is our 2nd purchase from Mercedes Benz of London and Charbel Nowadays, It's hard to come by great client service but Charbel has raised the bar. This is our 2nd purchase from Mercedes Benz of London and Charbel only made it easy to come back. He goes over and above for his clients pre and post sale. I would recommend him to everyone. More

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Great experience! I've been looking for a specific Mercedes SUV for a while and haven't been able to find one in the GTA. I contacted Mercedes Benz London and Charbel h I've been looking for a specific Mercedes SUV for a while and haven't been able to find one in the GTA. I contacted Mercedes Benz London and Charbel has taken care of me from the very beginning. He responds to inquiries immediately and provided excellent customer service. Sales Manager Joe Mazzella was also a pleasure to deal with. I would recommend Charbel and Mercedes Benz London to anyone who is looking to buy a Mercedes Benz. More

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Top Service! I was looking for a rare model that's newly released. There was only one car at every dealership I contacted. I called Mercedes-Benz London to see if I was looking for a rare model that's newly released. There was only one car at every dealership I contacted. I called Mercedes-Benz London to see if they had the car I was looking for. Charbel courteously received me on the phone. He was friendly, informative and professional. Charbel made it worthwhile for me to travel four hours to go to the dealership and test drive the car. He took the time to explain and answer all questions. Kristina was also very informative, patient and extremely professional in her interactions. I very much enjoyed working with both. Their thoughtful, caring and approachable personalities made it an enjoyable experience! Charbel and Christina made my buying decision smooth and well informed. I was impressed with the exceptional services offered by this dealership after the sales. Charbel and the management went out of their way to deliver the best and secure my convenience and best interest. Honesty, professionalism, availability, dependability and great follow up are some of Charbel's assets. I have been recommending Charbel and MB of London to all my friends and colleagues. They simply offer TOP Service. More

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Great Service Charbel Francis was big help! He is very enthusiastic and knowledgeable. He had great answers to all my questions. He has great communication skills. Charbel Francis was big help! He is very enthusiastic and knowledgeable. He had great answers to all my questions. He has great communication skills. I recommend that you talk to him when looking for a car! More

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Exceptional, comfortable, friendly, family vibe My sales rep was more than a sales rep, was like a family member. I love it here, they make you feel welcomed and pet of the family. Available for an My sales rep was more than a sales rep, was like a family member. I love it here, they make you feel welcomed and pet of the family. Available for any questions and or requests at any time. Personalized customer support with greeting cards and birthday wishes. Other car manufacturers stop at the purchase, at Mercedes london, my sales rep. kept following up on a regular basis, holidays, birthday, family events! Deffinetlt a recommend to anyone looking for a Mercedes-Benz More

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Great customer service Charbel Francis treated us like family. He goes above and beyond to make you feel comfortable and at home. His knowledge helped us make the right cho Charbel Francis treated us like family. He goes above and beyond to make you feel comfortable and at home. His knowledge helped us make the right choice;) More

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Receiving good service from Mr. Charbel Francis We met, Charbel Francis once we get into the dealership. He was very friendly and helpful and made me feel like family. He cared a lot about helping u We met, Charbel Francis once we get into the dealership. He was very friendly and helpful and made me feel like family. He cared a lot about helping us in the purchase process and I am really happy with his good service. More

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my first Mercedes_Benz I received a 2017 E 300 for Christmas from my husband. I love it. It was pretty involved with all the new technology, but Charbel took hrs to go ove I received a 2017 E 300 for Christmas from my husband. I love it. It was pretty involved with all the new technology, but Charbel took hrs to go over everything. Then when we got home, we couldn't figure out some things so we called Charbel and he walked us through it over the phone. Very good service. More

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