Carlos Munoz | Page 52

Everything was handled great Carlos was outstanding with his knowledge and professionalism performing the duties of his job his knowledge and professionalism performing the duties of his job More

by ROBERTVARGAS Verified Customer Verified Customer

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Advisor was good however, the The dealership I believe is marginal a little bit high priced and too many additions to the bill. Used to be a got a quote that was it now you got a bear quote with a lot of fil marginal a little bit high priced and too many additions to the bill. Used to be a got a quote that was it now you got a bear quote with a lot of fill-in. More

by KENHIXON73 Verified Customer Verified Customer

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Osman did a terrific job. Solve my issues And showed me how it was done so I can do it myself in the future Solve my issues And showed me how it was done so I can do it myself in the future More

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Joshua is exceptional and very friendly. Josh shows sympathy and empathy which is hard to find these days. He made us feel so welcome and cared for. We hope he reaches supervisorsy level wit Josh shows sympathy and empathy which is hard to find these days. He made us feel so welcome and cared for. We hope he reaches supervisorsy level with the same compassion. More

by TRALER Verified Customer Verified Customer

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BMW of Sarasota’s service department is very well organized, clean, efficient, and has amazing employees. What drives me to the facility is my fabulous service advisor, Carlos Munoz. I cannot say e organized, clean, efficient, and has amazing employees. What drives me to the facility is my fabulous service advisor, Carlos Munoz. I cannot say enough good things about him. He is well educated, knowledgeable, efficient, and willing to explain things in detail every time I take my car in for service. I am very fortunate to have him on my team. He has taken care of me numerous times and always sees that I am taken care of with my repair and given a loaner car. I do not live in Sarasota, but I drive 40 miles round-trip to go to the dealership and I wouldn’t have it any other way. Carlos treats me like family! If I could give him 10 stars, I would. More

by MARIE_LARSEN Verified Customer Verified Customer

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Carlos is a great service advisor. He has always accessible (calls or sends a text back in a reasonable amount of time) and is very good at explaining the work to be done and the cost He has always accessible (calls or sends a text back in a reasonable amount of time) and is very good at explaining the work to be done and the costs. More

by LALEPE Verified Customer Verified Customer

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What can I say about Carlos that’s haven’t already been said. He’s the GOAT! He doesn’t upsale you things you don’t need for your vehicle. Gives you great advice when it comes to servicing your vehicle. He said. He’s the GOAT! He doesn’t upsale you things you don’t need for your vehicle. Gives you great advice when it comes to servicing your vehicle. He lets you know what’s needed and what can wait for the next time. He goes above and beyond to get your car done quickly and done the right way first time around. I haven’t taking my car to anywhere else since purchasing my car in 2012 if that tells you anything. Everyone at BMW of Sarasota they next level they all really do care and take pride in there work. More

by duckalert323 Verified Customer Verified Customer

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Brooke was great. Very helpful. I appreciated everything she did for me. Would definitely recommend her. Thank you Brooke. Very helpful. I appreciated everything she did for me. Would definitely recommend her. Thank you Brooke. More

by SCONTI65 Verified Customer Verified Customer

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I was super pleased with Carlos Munoz's as my service contact. He kept me informed in a timely manor as to what was happening with my car. He has helped me before as well as this last time my car neede contact. He kept me informed in a timely manor as to what was happening with my car. He has helped me before as well as this last time my car needed service. I will request him the next time my car is serviced. More

by FAITHREYNOLDS Verified Customer Verified Customer

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Carlos was amazing . I couldn't have gotten better service. He was attentive , responsive, and friendly. He is an asset to your team . Keep up the good work . I couldn't have gotten better service. He was attentive , responsive, and friendly. He is an asset to your team . Keep up the good work . More

by merlin848 Verified Customer Verified Customer

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