Carlos Munoz
Carlos Munoz at BMW of Sarasota

Carlos Munoz | Page 235

Assistant Service Manager

BMW of Sarasota

5151 Clark Rd
Sarasota, FL 34233

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5.0
2,425 Reviews

Dealership Experience

13 yrs, 5 mos

Industry Experience

34 yrs, 4 mos

Languages Spoken

Spanish Spanish

5.0

2,425 Reviews

Write a Review

2425 Reviews of Carlos Munoz

November 18, 2018

Dealership Rating
Employee Rating

Professionalism and efficiency I worked with Carlos, the car was in for maintenance - he kept us informed of the progress. When it turned out that they needed to order a car he qu More

by ONEILJR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 21, 2018

BMW of Sarasota responded

Thanks for letting us know that Carlos made your visit a great one!

November 18, 2018

Dealership Rating
Employee Rating

Maintenance I dealt withCarlos. He is the ultimate professional. He checked in frequently to me updated on what was going on. Considerate of my time and satisfa More

by acb4014
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 21, 2018

BMW of Sarasota responded

Thanks so much for your full five stars!

November 18, 2018

Dealership Rating
Employee Rating

Purchasing a BMW and service on my older BMW NayColle and her associates made the purchase of my BMW a very easy and enjoyable experience. My service associate, Carlos Munoz, was also very helpfu More

by MISHASIT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 21, 2018

BMW of Sarasota responded

Thanks so much for your five stars!

November 17, 2018

Dealership Rating
Employee Rating

Pleasant experience Carlos is the best--very good about explaining what needs to be done and why. Also actually calls or texts to keep me current on what is happening wi More

by CAROLSUSANC
Customer Service
Friendliness
Recommend Dealer
Yes
Nov 21, 2018

BMW of Sarasota responded

Thanks for the great review!

November 17, 2018

Dealership Rating
Employee Rating

Perfecto , Service BMW resort to the service of BMW, always a pleasure, they are very kind, fast, careful, absolutely always recommend it, I am your eternal customer, total More

by MILKA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 21, 2018

BMW of Sarasota responded

We appreciate not only your amazing review but your loyalty as well. Thank you!

November 16, 2018

Dealership Rating
Employee Rating

Service The service performed was superb and my advisor Carlos Munoz did an exceptional job going over all the details. Very happy with the experience at the More

by edzimbardi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 21, 2018

BMW of Sarasota responded

Thanks for the great review!

November 16, 2018

Dealership Rating
Employee Rating

Carols Rocks Carlos is very nice and professional. I was in and out quicker than expected. Comfortable waiting area allows laptop access so you can still work wh More

by KERRE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 16, 2018

BMW of Sarasota responded

Thanks for the full five stars across the board!

November 16, 2018

Dealership Rating
Employee Rating

Excellent Carlos was super helpful and nice. Answered all questions. Carlos was super helpful and nice. Answered all questions. Carlos was super helpful and nic More

by NSHAI005
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 16, 2018

BMW of Sarasota responded

Thanks for taking a moment to let us know that Carlos took excellent care of you. Thanks for the wonderful review!

November 15, 2018

Dealership Rating
Employee Rating

flat tire had a flat on 11/13/18. Called Carlos Munoz. He got us in there and was a big help. Kudos to Carlos!! John Roche More

by JROCHE5379
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 16, 2018

BMW of Sarasota responded

Thanks for the great review, John!

November 14, 2018

Dealership Rating
Employee Rating

Excessive window noise Sarasota BMW exceeded my expectations . Window noise problems were corrected and service manager Greg Jones and staff knew what to do and got it done. More

by RODDIKARP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Derek Thomas , Jessica Caycedo, Greg Jones, Chong Lee, Sequoia Notton, Jonathan Parker

Nov 15, 2018

BMW of Sarasota responded

It's great to hear that your experience with us was great from beginning to end! Thank you very much for your wonderful review.

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