Carlos Munoz
Carlos Munoz at BMW of Sarasota

Carlos Munoz | Page 234

Assistant Service Manager

BMW of Sarasota

5151 Clark Rd
Sarasota, FL 34233

Contact Me
5.0
2,425 Reviews

Dealership Experience

13 yrs, 5 mos

Industry Experience

34 yrs, 4 mos

Languages Spoken

Spanish Spanish

5.0

2,425 Reviews

Write a Review

2425 Reviews of Carlos Munoz

November 26, 2018

Dealership Rating
Employee Rating

Excellent customer service My service agent is wonderful with excellent interpersonal skills. He explained everything aboit the service of my car. I would recommend anyone to th More

by OCHAMA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 26, 2018

BMW of Sarasota responded

Thanks for your wonderful review and for your recommendation!

November 25, 2018

Dealership Rating
Employee Rating

Excellent service! Fernando and his team are always 5 stars in my book. I love my BMW and it looked Brand new after they washed it. It just needed an oil change and th More

by j721ross
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Fernando Santori

Nov 26, 2018

BMW of Sarasota responded

We are proud to have earned such a great review. Thanks so much!

November 25, 2018

Dealership Rating
Employee Rating

Keep my Beamer running Thank you for doing a great job on my manufactures recall and enjoyed with a large degree of professionalism form your service manager Carlos’s More

by gsiwarskiGsiwarski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 26, 2018

BMW of Sarasota responded

It is our pleasure to provide you with exceptional customer service. Thanks for the great review!

November 23, 2018

Dealership Rating
Employee Rating

Service review Carlos is always knowledgeable, thoughtful and efficient. He is absolutely the best service advisor I have worked with at any dealership. I feel we ca More

by SJBINNS11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 26, 2018

BMW of Sarasota responded

Thanks for taking a moment to tell us about how Carlos made your visit a great one!

November 22, 2018

Dealership Rating
Employee Rating

Carlos was great! Questions all answered. Explained issues. Amazingly quick and courteous. Went in fr oil change and Carlos found a Major problem, was given a car and More

by BJC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 23, 2018

BMW of Sarasota responded

Thanks so much for your awesome review!

November 22, 2018

Dealership Rating

Great experience Great. Warranty service only. Terms of service to long to read. I do not agree or disagree with them.. This is all I have to say. More

by JMBOYD9
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Nov 23, 2018

BMW of Sarasota responded

We're glad you had a great visit with us. Thanks!

November 22, 2018

Dealership Rating
Employee Rating

Great customer service, attention to detail Carlos is Perfessional and courteous, great customer service in and out in a timely fashion. Kept me in the know Service is always great thank you More

by CPRUITT919
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 23, 2018

BMW of Sarasota responded

Thanks so much for your wonderful review!

November 21, 2018

Dealership Rating
Employee Rating

A pleasure to work with Carlos and his team I have been using Sarasota BMW for 18 maths now and everyone I ask for Carlos . He is very effecient , I was in for oil change and a shimmy but was in More

by EILEEN.ANTONELLI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 23, 2018

BMW of Sarasota responded

We're very glad to hear Carlos made your visit a great one. Thanks for the wonderful review!

November 21, 2018

Dealership Rating
Employee Rating

Carlos Nunez was great Carlos is very professional and very helpful . He us always very understanding always helping us when we take our vehicle in. He recommended me More

by CLARATOVAR33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 23, 2018

BMW of Sarasota responded

We're happy to hear that Carlos took excellent care of you. Thanks for the outstanding review!

November 18, 2018

Dealership Rating
Employee Rating

Great friendly experience The entire experience was great and would recommend to others the entire staff was helpful and go above and beyond to ensure the customer has everythi More

by ANTVALL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 21, 2018

BMW of Sarasota responded

We're happy to hear that! Thank you for the lovely review!

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