Carlos Munoz
Carlos Munoz at BMW of Sarasota

Carlos Munoz | Page 11

Assistant Service Manager

BMW of Sarasota

5151 Clark Rd
Sarasota, FL 34233

Contact Me
5.0
2,425 Reviews

Dealership Experience

13 yrs, 5 mos

Industry Experience

34 yrs, 4 mos

Languages Spoken

Spanish Spanish

5.0

2,425 Reviews

Write a Review

2425 Reviews of Carlos Munoz

January 25, 2026

Dealership Rating
Employee Rating

Best advisor there is! Very helpful through the whole process. I couldn't imagine working with anyone else. More

by AARONDAUGHERTY306
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 25, 2026

BMW of Sarasota responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing BMW of Sarasota. We look forward to having you as one of our valued customers for many more years to come!

January 24, 2026

Dealership Rating
Employee Rating

Outstanding service from appointment scheduling, to drop off, to pick up. Carlos is the very best service advisor I have ever worked with. Customer care focused! More

by MARK.COLLIN
Recommend Dealer
Yes

Other Employees Tagged: Carlos Munoz

Jan 25, 2026

BMW of Sarasota responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at BMW of Sarasota to be a positive one. Please don't hesitate to reach out if you need anything else.

January 22, 2026

Dealership Rating
Employee Rating

I'm a newer customer to BMW Sarasota. Last summer, I moved here from Naples. Carlos makes me feel like I've been a customer from the beginning when I first bought my BMW. More

by sseman89
Recommend Dealer
Yes

Other Employees Tagged: Carlos Munoz

Jan 22, 2026

BMW of Sarasota responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

January 22, 2026

Dealership Rating
Employee Rating

I am happy with the excellent service and and care that the staff at BMW More

by drimperio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 22, 2026

BMW of Sarasota responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing BMW of Sarasota!

January 21, 2026

Dealership Rating
Employee Rating

Carlos Munoz is the best service advisor I have ever had. He make sure that my two BMWs are serviced properly and kept up to snuff. More

by DAVID.DENNEHY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 21, 2026

BMW of Sarasota responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at BMW of Sarasota to be a positive one. Please don't hesitate to reach out if you need anything else.

January 20, 2026

Dealership Rating
Employee Rating

It’s an absolute pleasure walking into this dealership and everyone making you feel at home and taking good care of your vehicle service needs More

by chuyAyvar93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 20, 2026

BMW of Sarasota responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing BMW of Sarasota.

January 19, 2026

Dealership Rating
Employee Rating

I really appreciate the customer service at this dealership. As I pull my car in to get is serviced the people are helpful and very friendly.. next my service advisor is the best. Goes over what nee More

by Imhelen19
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 19, 2026

BMW of Sarasota responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at BMW of Sarasota.

January 19, 2026

Dealership Rating
Employee Rating

He’s efficient, courteous, resourceful, and willing to go the extra mile. Always finds a way to get me in for time sensitive requests! More

by Dr. Mac
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Emilio Torres, Tammy Saylor, Cameron Goudreau , Humbert Cazaubon, Naycole Wright

Jan 19, 2026

BMW of Sarasota responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at BMW of Sarasota to be a positive one. Please don't hesitate to reach out if you need anything else.

January 18, 2026

Dealership Rating
Employee Rating

What in for an oil change and I’m glad I did because they discovered that all of my tires were almost bald and I didn’t notice. More

by ERIC@CFAPRMO.COM
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lucy Aguilar, Josh Cash

Jan 18, 2026

BMW of Sarasota responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing BMW of Sarasota, we look forward to having you as a valued customer for many years to come!

January 17, 2026

Dealership Rating
Employee Rating

Very helpful going beyond what is required. Carlos makes my life as a customer feel supported and cared for More

by Terry M
Recommend Dealer
Yes

Other Employees Tagged: Carlos Munoz

Jan 17, 2026

BMW of Sarasota responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at BMW of Sarasota.

Jan 17, 2026

Terry M responded

BMW of Sarasota is excellent and Carlos is the very best service advisor with whom I have ever worked

...
11
...

Dealership Inventory (314 Vehicles)

used 2020 Mercedes-Benz GLE 350 car, priced at $28,846
2020 Mercedes-Benz GLE 350
used
Emerald Green Metallic exterior
Automatic
Rear-wheel Drive
used 2023 BMW M3 car, priced at $78,976
2023 BMW M3
used
Sao Paulo Yellow exterior
Automatic
Rear-wheel Drive
used 2020 BMW 530 car, priced at $26,888
2020 BMW 530
used
Dark Graphite Metallic exterior
Automatic
All-wheel Drive
used 2022 BMW Z4 car, priced at $47,657
2022 BMW Z4
used
Glacier Silver Metallic exterior
Automatic
Rear-wheel Drive
new 2026 BMW X5 car, priced at $86,035
2026 BMW X5
new
Brooklyn Grey Metallic exterior
Automatic
Rear-wheel Drive
new 2026 BMW X3 car, priced at $62,135
2026 BMW X3
new
Dark Graphite Metallic exterior
Automatic
All-wheel Drive