Carlos Munoz
Carlos Munoz at BMW of Sarasota

Carlos Munoz | Page 12

Assistant Service Manager

BMW of Sarasota

5151 Clark Rd
Sarasota, FL 34233

Contact Me
5.0
2,425 Reviews

Dealership Experience

13 yrs, 5 mos

Industry Experience

34 yrs, 4 mos

Languages Spoken

Spanish Spanish

5.0

2,425 Reviews

Write a Review

2425 Reviews of Carlos Munoz

January 17, 2026

Dealership Rating
Employee Rating

Carlos did a fantastic job and the dealership is clean friendly and inviting. Good job More

by SUNNYDAYZ0988
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 17, 2026

BMW of Sarasota responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at BMW of Sarasota.

January 16, 2026

Dealership Rating
Employee Rating

Great experience working with Carlos Munoz and the service department at BMW. Loaner car was provided and dealer provided a seamless in and out process More

by Markjo2026
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 17, 2026

BMW of Sarasota responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing BMW of Sarasota. We look forward to having you as one of our valued customers for many more years to come!

January 16, 2026

Dealership Rating
Employee Rating

Very good Service And professional Excellent BMW Of Sarasota is a very good Dealer They always tried to accommodate the schedule for a customer More

by CLAHERGU15
Recommend Dealer
Yes

Other Employees Tagged: Carlos Munoz

Jan 16, 2026

BMW of Sarasota responded

Thanks for sharing your thoughts about your experience with BMW of Sarasota. We appreciate your business and hope to see you again soon!

January 16, 2026

Dealership Rating
Employee Rating

Very professional and courteous Easy to deal with no product well, he's a great listener. Everything was performed on time. More

by carmanrp
Recommend Dealer
Yes

Other Employees Tagged: Carlos Munoz

Jan 16, 2026

BMW of Sarasota responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing BMW of Sarasota.

January 15, 2026

Dealership Rating
Employee Rating

No one likes to bring their vehicle in to the dealership, particularly when it involves a costly repair. I always feel better about the situation with Carlos Munoz as my service advisor. He is always promp More

by Rphillstrom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Virginia

Jan 15, 2026

BMW of Sarasota responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

January 15, 2026

Dealership Rating
Employee Rating

They did a great job keeping me informed and repairing my tire. I appreciate their efficiency and communication. More

by SLISSETTE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 15, 2026

BMW of Sarasota responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

January 14, 2026

Dealership Rating
Employee Rating

Attentive and responsive No I have said all I want to say Goodbye goodbye goodbye More

by hughkemper
Recommend Dealer
Yes

Other Employees Tagged: Carlos Munoz

Jan 15, 2026

BMW of Sarasota responded

Thanks for sharing about your experience with BMW of Sarasota. We appreciate your business and hope to see you again soon!

January 14, 2026

Dealership Rating
Employee Rating

Everything ran smoothly Everything ran smoothly. The check-in process was easy and people were very kind. The advisor gave me all necesario information to take decisions. More

by FAMHANSEN21
Recommend Dealer
Yes

Other Employees Tagged: Carlos Munoz

Jan 14, 2026

BMW of Sarasota responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing BMW of Sarasota, we look forward to having you as a valued customer for many years to come!

January 14, 2026

Dealership Rating
Employee Rating

Very disappointed when I was told the oil change would take 2.5 hours and if I got a car wash it would be another 1.5 hours. Pleased it took 1.5 hours instead. No car wash. More

by kbar1130
Recommend Dealer
Yes

Other Employees Tagged: Carlos Munoz

Jan 14, 2026

BMW of Sarasota responded

Thanks for sharing about your experience with BMW of Sarasota. We appreciate your business and hope to see you again soon!

January 13, 2026

Dealership Rating
Employee Rating

Excellent attention and service. I am satisfied with the service overall, I recommend them thanks More

by jgdiazr79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Maria Lizardi

Jan 13, 2026

BMW of Sarasota responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing BMW of Sarasota.

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