Carlos Munoz | Page 13

Carlos got us in when it was very busy and got the car take. Care of right away. Appreciate his professionalism and speed w which he handled things take. Care of right away. Appreciate his professionalism and speed w which he handled things More

by japhillips0 Verified Customer Verified Customer

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This is my first BMW vehicle. So far I have had a very positive experience. I really appreciate have the same mechanic concierge rep and Carlos Munoz is awesome. He is thorough, c So far I have had a very positive experience. I really appreciate have the same mechanic concierge rep and Carlos Munoz is awesome. He is thorough, courteous and honest. I was confident that he would take care of my repair. I would recommend Carlos to anyone I know needing service on their BMW. More

by k.a.thom Verified Customer Verified Customer

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Always deliver their promises. Carlos is very helpful, detailing the work to be completed and the necessary time to complete the work. He is aways disappointed if there are any the Carlos is very helpful, detailing the work to be completed and the necessary time to complete the work. He is aways disappointed if there are any the changes but always details the reasons. He always walks me to my car to ensure I am satisfied, after the work has been completed. More

by davetricket Verified Customer Verified Customer

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Service Advisor was very good. Cost of non warranty service and time to complete warranty work was excessive. Time to complete complimentary wash seems so long to discourage accept Cost of non warranty service and time to complete warranty work was excessive. Time to complete complimentary wash seems so long to discourage acceptance. More

by bobharris308 Verified Customer Verified Customer

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Carlos was so attentive, courteous and super fast helping me with my tire on my car and kept coming to give me status updates. So appreciative. me with my tire on my car and kept coming to give me status updates. So appreciative. More

by hythambakr Verified Customer Verified Customer

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Carlos provides excellent service. He responds to all of our questions, is diligent about getting us a available discounts and loaners, and generally makes the whole service experience He responds to all of our questions, is diligent about getting us a available discounts and loaners, and generally makes the whole service experience very professional and pleasant More

by PAMELA.MILES Verified Customer Verified Customer

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Efficient, reliable I find them to be reliable, efficient, courteous and honest I find BMW of Sarasota to be reliable, efficient, courteous responsive and honest efficient, courteous and honest I find BMW of Sarasota to be reliable, efficient, courteous responsive and honest More

by PAMELA.MILES Verified Customer Verified Customer

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Carlos provides excellent service. He responds to all of our questions, is diligent about getting us a available discounts and loaners, and generally makes the whole service experience He responds to all of our questions, is diligent about getting us a available discounts and loaners, and generally makes the whole service experience very professional and pleasant More

by PAMELA.MILES Verified Customer Verified Customer

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Carlos went above and beyond made sure I had a car to move around while my vehicle was in service. He kept me informed and was very professional. move around while my vehicle was in service. He kept me informed and was very professional. More

by MKING0826 Verified Customer Verified Customer

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The dealership is always prompt and professional. Always attentive to what needs to be repaired and not upscale. Always attentive to what needs to be repaired and not upscale. More

by WC2 Verified Customer Verified Customer

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