Carlos Munoz
Carlos Munoz at BMW of Sarasota

Carlos Munoz | Page 14

Assistant Service Manager

BMW of Sarasota

5151 Clark Rd
Sarasota, FL 34233

Contact Me
5.0
2,425 Reviews

Dealership Experience

13 yrs, 5 mos

Industry Experience

34 yrs, 4 mos

Languages Spoken

Spanish Spanish

5.0

2,425 Reviews

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2425 Reviews of Carlos Munoz

December 25, 2025

Dealership Rating
Employee Rating

Service explanation about what's going on and how the work it gets done I don't think I have to I said it all it was excellent all the way around More

by AHARALAMPOPOULOS941
Recommend Dealer
Yes

Other Employees Tagged: Carlos Munoz

Dec 25, 2025

BMW of Sarasota responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at BMW of Sarasota to be a positive one. Please don't hesitate to reach out if you need anything else.

December 24, 2025

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Employee Rating

I give to Carlos a rating of 10 hi is one of the best service specialists that has attended me in, the last time I was at the dealer of BMW of Sarasota.4 Carlos is a very good knowledge person, really pr More

by AMALFIMATOS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carlos Munoz

Dec 28, 2025

BMW of Sarasota responded

Thanks for sharing your thoughts about your experience with BMW of Sarasota. We appreciate your business and hope to see you again soon!

December 22, 2025

Dealership Rating
Employee Rating

Carlos is great good customer service Highly recommend. Competitive pricing. Overall have always been very pleased More

by GWFARRELLY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 22, 2025

BMW of Sarasota responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at BMW of Sarasota.

December 22, 2025

Dealership Rating
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Catlos is super. He got my M5 in fir service to fix a colant leak at the last minute and was able to have the service competed very quickly. He arranged for a Uber More

by hmwoodruff2
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Dec 22, 2025

BMW of Sarasota responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

December 19, 2025

Dealership Rating
Employee Rating

Excellent service. Everything was fixed in a timely manor. We had a great experience at BMW. From start to finish, everything was handled professionally and efficiently More

by tina.russo
Recommend Dealer
Yes

Other Employees Tagged: Carlos Munoz

Dec 19, 2025

BMW of Sarasota responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

December 19, 2025

Dealership Rating
Employee Rating

Carlos is what keeps me coming back. He is a gem. He is smart and has integrity. More

by Allen
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Carlos Munoz

Dec 19, 2025

BMW of Sarasota responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing BMW of Sarasota. We look forward to having you as one of our valued customers for many more years to come!

December 18, 2025

Dealership Rating
Employee Rating

It was our first experience with BMW at Sarasota… we are more than impressed with the ease of scheduling an appointment, the speed at which they serviced our vehicle… and Carlos was professional, courteous, More

by Trz123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 19, 2025

BMW of Sarasota responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

December 17, 2025

Dealership Rating
Employee Rating

Cameron went above and beyond to rectify the problem and found a solution. Thanks for taking the time to correct the problem. More

by klassyk93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cameron Goudreau

Dec 17, 2025

BMW of Sarasota responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

December 15, 2025

Dealership Rating
Employee Rating

Had to take Car in to BMW over weekend ,called my serviceman Carlos Munoz he told me it would be ready in Tuesday morning when I got back. and it was as always . They are great there!! More

by DEBBIE.ROADWALT
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Dec 15, 2025

BMW of Sarasota responded

Thanks for sharing your thoughts about your experience with BMW of Sarasota. We appreciate your business and hope to see you again soon!

December 14, 2025

Dealership Rating
Employee Rating

Great service and as always nice waiting area. I always enjoyed do my services at this dealership More

by Fernando
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 14, 2025

BMW of Sarasota responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing BMW of Sarasota, we look forward to having you as a valued customer for many years to come!

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