49 Reviews
Write a Review49 Reviews of Carlos Alejo
June 03, 2024
Shelby over sees my Kia Sorrento when I bring it in for maintenance. I can't thank her enough. She helps make sure I have the best care. Thank you. Terry the mechanic has taken excellent care with my Kia S maintenance. I can't thank her enough. She helps make sure I have the best care. Thank you. Terry the mechanic has taken excellent care with my Kia Sorento thank you for your excellence with my Kia. Sincerely ,Cindy Gair More
Other Employees Tagged: Gina Carpio, Joshua Fernandez, Shelby Bishop, Mathew Westberg, Fiyin Adeyeye, Hector Rodriguez
June 03, 2024
Not happy this last time. It cost me $ 200 to diagnose and to calibrate my sideview mirror camera for it to only work till I got in my car the next time and now will cost abo It cost me $ 200 to diagnose and to calibrate my sideview mirror camera for it to only work till I got in my car the next time and now will cost about $600 or more to replace the camera. Because my warranty expired a few months ago. It just sucks to be me at 86 and not have more money to fix it. OK venting over. More
June 02, 2024
Very unresponsive. I called to follow up and the phone rang for an hour and no one answered, not even the Operator. When I went to pick it up the GM said they were busy I called to follow up and the phone rang for an hour and no one answered, not even the Operator. When I went to pick it up the GM said they were busy. I picked up my car and I’ll be going to Toyota to trade in. More
Other Employees Tagged: Joseph Mnassa, Jairo Paez, Ayoub Lazaar
June 01, 2024
Great service in very nice workers handled everything we was asking about towards our car was asking about towards our car More
Other Employees Tagged: Gina Carpio, Joshua Fernandez, Shelby Bishop, Mathew Westberg, Fiyin Adeyeye, Hector Rodriguez
June 01, 2024
The person taking care of the customer needs more knowledge on what’s available and what can and cannot be done knowledge on what’s available and what can and cannot be done More
Other Employees Tagged: Shelby Bishop
May 31, 2024
Denied a clear warranty claim, would not work with me. Would not recommend. Go to a different Kia dealer. Would not recommend. Go to a different Kia dealer. More
Other Employees Tagged: Gina Carpio, Rita Alcaraz, Joshua Fernandez, Shelby Bishop, Mathew Westberg, Fiyin Adeyeye, Hector Rodriguez
May 31, 2024
The people at the service department were awesome. Carlos was top of the line representative. Carlos was top of the line representative. More
Other Employees Tagged: Mathew Westberg
May 31, 2024
Carlos, my service advisor was fantastic as usual car was serviced in a timely manner and I would highly recommend serviced in a timely manner and I would highly recommend More
Other Employees Tagged: Gina Carpio
May 30, 2024
I was charged way too much for my repair and it took 4 hours for me waiting there I would never bring it back there again they were no help trying to contact my insurance company I am still working on my hours for me waiting there I would never bring it back there again they were no help trying to contact my insurance company I am still working on my trying to get a refund from my insurance company More
Other Employees Tagged: Gina Carpio, Joshua Fernandez, Shelby Bishop, Mathew Westberg, Fiyin Adeyeye, Hector Rodriguez
May 28, 2024
The process took to long. I spend 4 hours just to return my lease. Hope you can improve and speed up the service . I spend 4 hours just to return my lease. Hope you can improve and speed up the service . More
Other Employees Tagged: Gina Carpio, Joshua Fernandez, Shelby Bishop, Mathew Westberg, Fiyin Adeyeye, Hector Rodriguez