Brittany Fjellstad | Page 24

Excellent Brittany was very professional and courteous. She clearly articulated the mechanical issues with my vehicle and kept us up to date with respect to the Brittany was very professional and courteous. She clearly articulated the mechanical issues with my vehicle and kept us up to date with respect to the progress of the repairs. More

by BTP_16 Verified Customer Verified Customer

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Great and friendly service I had a great experiance with Northstar Ford. From booking my appointment to picking my vehicle up was quick and easy, hassle free. I would highly rec I had a great experiance with Northstar Ford. From booking my appointment to picking my vehicle up was quick and easy, hassle free. I would highly recommend Northstar Ford More

by MARTIN.PIENAAR Verified Customer Verified Customer

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22,000km FMPP My car was booked for a 10am appointment. Got in on time and car was ready 31/2 hours later! When my car would be ready is very important to me; not w My car was booked for a 10am appointment. Got in on time and car was ready 31/2 hours later! When my car would be ready is very important to me; not waiting all day. More

by SMOKINFINGERS Verified Customer Verified Customer

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Service The Team at Northstar was excellent. Brittany got me in and out quickly and smoothly. The entire dealership is so friendly and I will not go elsewher The Team at Northstar was excellent. Brittany got me in and out quickly and smoothly. The entire dealership is so friendly and I will not go elsewhere. Awesome team!! More

by MISSA0 Verified Customer Verified Customer

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SERVICE RECALL I HAD A RECALL DONE AT NORTHSTAR FORD. THE SERVICE REPS WERE ALL EXCELLENT . THEY HAD MY VECHILE READY AS PROMISED AND I AM HAPPY WITH THE RESULTS. T I HAD A RECALL DONE AT NORTHSTAR FORD. THE SERVICE REPS WERE ALL EXCELLENT . THEY HAD MY VECHILE READY AS PROMISED AND I AM HAPPY WITH THE RESULTS. THANK YOU More

by MED711 Verified Customer Verified Customer

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Northstar Ford Calgary Fast, effective and very helpful staff. Willing to go the extra mile. I needed to pick my vehicle up after the service centre was already closed and t Fast, effective and very helpful staff. Willing to go the extra mile. I needed to pick my vehicle up after the service centre was already closed and the manager helped me out with a smile and the sales staff entertained me while I waited! Great team. More

by LEBEY.MCCALLAGHAN Verified Customer Verified Customer

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4 tires and a oil change From start to finish job well done . Thanks to Britney and a nice service tech that I met but didn't catch his name . Even tightened the lugs up on th From start to finish job well done . Thanks to Britney and a nice service tech that I met but didn't catch his name . Even tightened the lugs up on the fusion we own . The focus is good for awhile now . More

by MHWORKMAN Verified Customer Verified Customer

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Brittany Above and beyond Because my problem with my F150 was recurrent and therefore inconvenient, Brittany went out of her way to see that I was taken care of and made the wh Because my problem with my F150 was recurrent and therefore inconvenient, Brittany went out of her way to see that I was taken care of and made the whole experience a joy. More

by LANSINGJ Verified Customer Verified Customer

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Lubrication of sunroof took all day I brought my vehicle in at 8am. Didn't get the vehicle signed in and dropped off in a good period of time - staff forgot I was sitting in the truck. I brought my vehicle in at 8am. Didn't get the vehicle signed in and dropped off in a good period of time - staff forgot I was sitting in the truck. I never got a phone call letting me know my truck was done nor what was happening. This also happened when I brought my truck in for an oil change. More

by HANNAH.L Verified Customer Verified Customer

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Different but good This was my first experience with a Ford service department, I recently purchased a Ford F150 with the service package. I was not impressed with not b This was my first experience with a Ford service department, I recently purchased a Ford F150 with the service package. I was not impressed with not being able to just drive in and get a service I have had many new vehicles many different makes and they all offer a drive in option for service. I was made to make an appointment for the next week which was very inconvenient, had I have known that not all Ford dealerships offered the drive in service option I might not have purchased, I guess I am stuck now. The experience and service at Northstar however was very good the staff are all very friendly and professional if I have to make appointments I will go there. However I think overall I will make the drive to the other Ford dealerships that have the drive in option. More

by STELLA2 Verified Customer Verified Customer

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