Bill Cosenza | Page 2

Bill Cosenza makes an impossible job seem easy. Saturday morning and a packed schedule yet he’s able to squeeze me in to replace a blown tire. As I waited for my car I watched as Bill interacted w/ Saturday morning and a packed schedule yet he’s able to squeeze me in to replace a blown tire. As I waited for my car I watched as Bill interacted w/ a number of customers. Always professional, he spoke in a matter of fact tone and he made sure each customer that I saw him speak with understood their particular car issue and the solution. Hopefully BMW of WC values people like Bill. Otherwise there are numerous companies searching for this type of person. More

by MSCHU2219 Verified Customer Verified Customer

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Timely prompt accurate service. Center was very clean and have amenities. Service folks are friendly Center was very clean and have amenities. Service folks are friendly More

by Satya Verified Customer Verified Customer

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I have always received excellent service and workmanship from West Chester BMW, formerly Otto’s! from West Chester BMW, formerly Otto’s! More

by DONNA39 Verified Customer Verified Customer

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Heather was very friendly, knowledgeable, and provided me with timely updates on the progress of the status of our vehicle in for service. The video updates from the technician working on our vehicle were e with timely updates on the progress of the status of our vehicle in for service. The video updates from the technician working on our vehicle were excellent. More

by piperrmk Verified Customer Verified Customer

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Great experience and detailed information provided regarding needs current and future needs for my car. regarding needs current and future needs for my car. More

by sab1913 Verified Customer Verified Customer

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Top class service. what you would want when purchasing a luxury car. Highly recommend this dealership. what you would want when purchasing a luxury car. Highly recommend this dealership. More

by christopher.grilli Verified Customer Verified Customer

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Great customer service. Efficient. Quick in and out. Looking out for customer’s interest and needs. Efficient. Quick in and out. Looking out for customer’s interest and needs. More

by DRBDOG Verified Customer Verified Customer

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Very nicu people an very good job an frienly that why inlike bmw so much inlike bmw so much More

by Robby Verified Customer Verified Customer

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Outstanding service. All questions answered The service work is explained in simple terms and then I was kept informed of the status of work as it progressed. All questions answered The service work is explained in simple terms and then I was kept informed of the status of work as it progressed. More

by johnfeatherman Verified Customer Verified Customer

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Attentive and kind Always helpful and very informative. great work Always a pleasure to deal with great work Always a pleasure to deal with More

by betty.driscoll45 Verified Customer Verified Customer

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