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Bert Gomez

Overview Reviews (16) Inventory (247)

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Bert Gomez

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Bert Gomez | Page 2

Service Manager

Lester Glenn Subaru

1501 Route 37 West
Toms River, NJ 08755

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5.0

16 Reviews

Overview Reviews (16) Inventory (247)

5.0

16 Reviews

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16 Reviews of Bert Gomez

March 14, 2024

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Employee Rating

GREAT CUSTOEMR SERVICE - we like Eric's Beard what a guy yes yes yes yes yes yes yes yes yes yes More

by urfave

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Kerry Monica, Jr., Kathy Ottmer, Nicole Damiano, Ekaterina Espinosa, Keith Conroy

Helpful 0

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Mar 15, 2024 -

Lester Glenn Subaru responded

Hi urfave, Thank you for your enthusiastic review! We're thrilled to hear that you received great customer service and that you appreciate Eric's beard – what a guy indeed! We'll be sure to pass along your kind words to him. If you ever need anything else or have more feedback to share, please don't hesitate to reach out. We're here to help! Happy Driving, The Lester Glenn Subaru Team

March 07, 2024

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Employee Rating

Always pleasant experience with this dealership, friendly, professional and timely service. Subaru vehicles are the most reliable we've ever owned. friendly, professional and timely service. Subaru vehicles are the most reliable we've ever owned. More

by ROB@FOLINUS.COM

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Kathy Ottmer

Helpful 0

Report | Print

Mar 08, 2024 -

Lester Glenn Subaru responded

Hi ROB@FOLINUS.COM, Thank you for your wonderful review! We're delighted to hear that you've consistently had pleasant experiences with our dealership and that you appreciate our friendly, professional, and timely service! We're also thrilled that you find Subaru vehicles to be the most reliable you've ever owned. Customer satisfaction is our priority, and we're glad we could meet your expectations. If you ever need anything else or have more feedback to share, please don't hesitate to reach out! Happy Driving, The Lester Glenn Subaru Team

February 15, 2024

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Bert rectified my issue like a service manager should Kudo’s bert awesome experience at Subaru Kudo’s bert awesome experience at Subaru More

by FRAB510

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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Feb 16, 2024 -

Lester Glenn Subaru responded

Hi FRAB510, Thank you for sharing your positive experience with us! We're delighted to hear that Bert rectified your issue like a service manager should! Providing excellent service is what we aim for, and we're glad you had an awesome experience! We'll be sure to pass along your kind words to Bert. If you ever need anything else or have more feedback to share, please feel free to reach out! Happy Driving, The Lester Glenn Subaru Team

January 30, 2024

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Employee Rating

I only have good things to say about Chris in the svc dept. He was so helpful and nice. dept. He was so helpful and nice. More

by ZOEY1456

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Kerry Monica, Jr., Kathy Ottmer, Nicole Damiano, Ekaterina Espinosa, Keith Conroy , Christopher Murdolo

Helpful 0

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Jan 31, 2024 -

Lester Glenn Subaru responded

Hi ZOEY1456, Thank you for your positive feedback! We're glad to hear that Chris was helpful and nice! If there's anything specific you'd like to share or if you have more feedback in the future, feel free to reach out! We appreciate your support and thank you for choosing Lester Glenn! Happy Driving, The Lester Glenn Subaru Team

January 21, 2024

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Employee Rating

Friends kind service and they are honest with your car needs . They give you clear options. I I used to dread taking my car I for service at other dealerships but this place is very clean and spacious gr needs . They give you clear options. I I used to dread taking my car I for service at other dealerships but this place is very clean and spacious great tv and coffee it is well spaced out with comfortable seats being you might be there over an hour bWELL DONE Lester Glenn Subaru. Did I mention how I rest love my forrester More

by COLDROOTBEERS

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Patrick Piro, Lindsey Mulrain, Kerry Monica, Jr., Kathy Ottmer, Nicole Damiano, Ekaterina Espinosa, Keith Conroy , Christopher Murdolo

Helpful 0

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Jan 22, 2024 -

Lester Glenn Subaru responded

Hi COLDROOTBEERS, Thank you for your positive feedback! We're thrilled to hear that you appreciate the friendly kind service, honesty, and clear options for your car needs with us! It's wonderful to know that you enjoy the clean and spacious environment with great amenities! We're delighted that you love your Forester! If there's anything else you need or if you have more feedback to share, feel free to reach out! Thank you for choosing us! Happy Driving, The Lester Glenn Subaru Team

January 12, 2024

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Employee Rating

I had a 9:15 appointment for a 2nd car service - oil change, filter change, and computer update. I do understand that the waiting area was busy with lots of customers receiving services. My services wer change, filter change, and computer update. I do understand that the waiting area was busy with lots of customers receiving services. My services were finally completed at 11:40 which I believed was an excessive amount of wait time. It seems my concern was acknowledged, and I received a phone call and an email from Mr. Gomez, Subaru Service Manager. Thank you! More

by bennski

Verified Customer

Service Price Transparency

Workmanship

Recommend Dealer

Yes

Helpful 0

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Jan 15, 2024 -

Lester Glenn Subaru responded

Hi bennski, Thank you for sharing your feedback with us! We apologize for any inconvenience caused by the extended wait time during your service appointment! We appreciate your understanding, and it's great to hear that your concern was acknowledged by our team! If there's anything more you'd like to share or if you have any future service needs, feel free to reach out! Happy Driving, The Lester Glenn Subaru Team

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