Ben Hoang | Page 22

Great service....amazing professional friendly staff !! This is the second vehicle I have purchased through Ben and both times it has been a pleasure. Ben is professional, friendly and was very patient with This is the second vehicle I have purchased through Ben and both times it has been a pleasure. Ben is professional, friendly and was very patient with me!!!! Truly makes buying a new car fun experience. The entire staff at KW Audi are exceptional and I know I will not go anyway else if and when I buy another Audi. More

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Professional all the way.. Professional front the start to the end, that what i got from M Hoang, Respond fast to all my call and text and Andrea and Anamarija where excellen Professional front the start to the end, that what i got from M Hoang, Respond fast to all my call and text and Andrea and Anamarija where excellent . Very nice experience five stars for sure! Chris Boucher More

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Great overall experience From the moment i walked in, Ben was an engaged service provider, great attitude, and answered my question quickly and professionally. No hard sales p From the moment i walked in, Ben was an engaged service provider, great attitude, and answered my question quickly and professionally. No hard sales push, just listened to my needs and helped me find the vehicle that was right for my family. I'm a fan for sure. Sabrina More

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Great experience! Ben was very approachable, professional and very pleasant to deal with, whether on the phone or in the showroom. Our purchase went thru very smoothly Ben was very approachable, professional and very pleasant to deal with, whether on the phone or in the showroom. Our purchase went thru very smoothly. Our car mats were back-orderd but arrived within reasonable time. A good experience for sure! More

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Ben Hoang redefined Customer Satisfaction I recently bought my second Q5 from this dealership and I truly lucked out with Ben as my Sales Specialist. From the initial contact to final delivery I recently bought my second Q5 from this dealership and I truly lucked out with Ben as my Sales Specialist. From the initial contact to final delivery of my SUV Ben and I exchanged countless emails and phone calls. Not once did his professional demeanor change, he was always courteous, knowledgeable and truly knew what to say to amp up my excitement to get into this new ride. Even when I encountered an unexpected xxxx-up when I brought my vehicle in for the seasonal tire swap Ben was there to assist and rectify the situation immediately. Ben is truly one-of-a-kind and he redefined customer satisfaction. He is a man of his word and truly sets himself apart from the stereotypical "Sales Associate" reputation who suddenly doesn't know you anymore after you inked the deal. Ben truly cares about his clients, he is beyond passionate about the product he sells and never makes you wait for an answer. More

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Enjoyable purchase process; happy, satisfied owner I visited numerous dealerships but found with Ben Hoang and Audi Kitchener Waterloo a salesperson and dealership who understood what I needed, knew wh I visited numerous dealerships but found with Ben Hoang and Audi Kitchener Waterloo a salesperson and dealership who understood what I needed, knew what I really wanted, and were able to make it happen as an overall pleasurable experience. I enjoyed buying it, am extremely satisfied owning it and feel 100% confident that if any issues arise that Ben and Audi Kitchener Waterloo will have my back. More

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purchased A4 Audi Excellent with Ben Hoang, Andrea Douglas and Anamarija Batovanja. They were very professional though I changed my mind about which car I wanted. The Excellent with Ben Hoang, Andrea Douglas and Anamarija Batovanja. They were very professional though I changed my mind about which car I wanted. They answered my many questions patiently with information that I understood. I would buy another car from them again. More

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Best car purchase experience ever Ben was very professional throughout the entire experience. I had looked at many Audi dealerships for the model I wanted but was told many different Ben was very professional throughout the entire experience. I had looked at many Audi dealerships for the model I wanted but was told many different stories. Ben was the only salesman to take the time to call me or email me back back when I left messages for him. Ben is a salesman that truly cares about his customers before, during and after the purchase of the A4. Andrea was also great to deal with. She was very informative about the warranties without being pushy. Another very professional person that I enjoyed dealing with during the purchase More

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It was a stress less, efficient and very friendly experience My experience was friendly and very professionally conducted without issues. The interaction with our sales representative was a friendly one with a p My experience was friendly and very professionally conducted without issues. The interaction with our sales representative was a friendly one with a person who was obliging and very knowledgeable with efficient and very helpful responses to all my inquiries. I would not hesitate to recommend the dealership and Mr.Hoang. More

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Finally the Service you Expect! I spent months looking for a very specific spec Audi A4 Allroad. When the perfect one came up on the Kitchener/ Waterloo website I jumped on it. Befor I spent months looking for a very specific spec Audi A4 Allroad. When the perfect one came up on the Kitchener/ Waterloo website I jumped on it. Before driving out there, I called and spoke with Ben, without hesitation he held an over the phone deposit to ensure the care would still be available when I got there. No car is perfect and my CPO Allroad had a few VERY minor flaws, Ben took detailed notes and made sure come delivery day there were zero flaws left. Delivery day.......I was a bit confused when I pulled up and didn't see my Allroad in the parking lot. Went inside and there Ben had, all detailed under the showroom lights in a separate private room. He was beyond detailed in going through an overview with on the car. After some paperwork he sent me on my way. I'm in a sales position where follow up is key, since my purchase in August 2016....now being November 2016, I have received countless emails from Ben just checking in to make sure I was still happy with my car. Ben covered all aspects of this purchase perfectly and was an absolute pleasure to work with. Would be more than happy to recommend him to anyone! More

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