Myself and my colleagues all strive to provide great customer service from both the point of sale and the years of service that follow. I've been in Carleton Place now for several years and the community continues to bring me joy - a close-knit community like CP allows for a much more personal touch. Whether we're at the license bureau, grabbing a coffee or picking up lunch - we always run into customers and get to say hi and catch up. That's the best part about being here. Please take a moment to check all our reviews. We're very proud of them and appreciate the time each person took to post them. Thanks for checking up on us and please pop in!
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Write a Review498 Reviews of Andre Smith
January 22, 2019
Everyone was a pleasure to deal with! From the first time I phoned the dealership to check their hours to booking an appointment, arranging a test drive, choosing my car and picking up my From the first time I phoned the dealership to check their hours to booking an appointment, arranging a test drive, choosing my car and picking up my brand new car, every step of the way was a breeze. I didn't feel any hard pressure sales tactics. I was happy I picked to go through a dealership in a smaller town as everyone seemed REAL! More
Other Employees Tagged: Mike Peters
January 18, 2019
Bying a Second Hand Car Just bought my second Kia Soul from this dealership and all of the people that I dealt with ( Mike, Andre, and Fern) were nice to work with. The serv Just bought my second Kia Soul from this dealership and all of the people that I dealt with ( Mike, Andre, and Fern) were nice to work with. The service department did a very good job when servicing my first Soul and I expect it will continue with my second. More
Other Employees Tagged: Fern Turpin, Mike Peters
January 16, 2019
Great Experience Excellent experience dealing with Mike Peters and Andre Smith who were very helpful with their advice and suggestions when I was in the process of sel Excellent experience dealing with Mike Peters and Andre Smith who were very helpful with their advice and suggestions when I was in the process of selecting model and accessories etc. It was a real pleasure to do business with this dealership. More
Other Employees Tagged: Mike Peters
December 03, 2018
Exceptional experience The staff was very professional and took their time to explain everything to me. I really enjoyed my experience. Before I left with the car Andre m The staff was very professional and took their time to explain everything to me. I really enjoyed my experience. Before I left with the car Andre made it a point to make sure that I understood everything on the car and how everything worked. She was very knowledgeable and was able to answer all of my questions concerning my new vehicle. I would recommend this dealership to anybody who wants to buy a vehicle. More
Other Employees Tagged: Fern Turpin, Karen Clouter
November 05, 2018
2015 Kia Rondo Purchase Very positive experience dealing with Turpin Kia. Staff is very knowledgeable and went out of their way to help select a great car. Happy customers. Very positive experience dealing with Turpin Kia. Staff is very knowledgeable and went out of their way to help select a great car. Happy customers. More
Other Employees Tagged: Mike Peters
November 05, 2018
Very impressed! We came into the dealership to look at the Kia Sorento. We were warmly greeted by Dave and felt immediately comfortable and welcome. Dave is extremely We came into the dealership to look at the Kia Sorento. We were warmly greeted by Dave and felt immediately comfortable and welcome. Dave is extremely knowledgeable about the product he is selling. We were very impressed with him! It was a no pressure experience. We have never felt so relaxed purchasing a vehicle before. Even the negotiation experience, which is not normally pleasant to deal with, was way above our expectations. What an asset Dave is to the business! He went above and beyond to ensure we were happy customers. Thank you so much Dave! More
Other Employees Tagged: Dave Gough
October 29, 2018
Challenging to find this kind of service and integrity! Great experience with sales department (helpful, honest) during the purchase of our used vehicle (treat you the same as if buying an expensive new veh Great experience with sales department (helpful, honest) during the purchase of our used vehicle (treat you the same as if buying an expensive new vehicle), to the work we have had done through the service department to date. Treat you well, foresee issues and work it out for you without always having to ask. Not rushed when you would like answers for your concerns. Quite different from most of the "city" dealerships we have had dealings with, or many other businesses today that have lost what many of us remember to be "customer service". More
Other Employees Tagged: Mike Peters, Karen Clouter , Terry Koeslag, Austen Peters
October 25, 2018
Excellent people who work to gain and maintain your trust. Respectful and helpful staff who go out of their way to help you make a decision on the vehicle that is right for you. Strong knowledge of the Kia br Respectful and helpful staff who go out of their way to help you make a decision on the vehicle that is right for you. Strong knowledge of the Kia brand and very supportive of your individual needs. I found Mike to be a very honest Salesman who provided great detail on the car itself and Andre was quick and friendly with organizing the terms and financing. I came in with the intent to have a vehicle serviced and when all was said and done, of my own volition, I walked out with a significant upgrade at an excellent price. I suspect I've found my forever dealer. More
Other Employees Tagged: Mike Peters
October 23, 2018
Great dealing with them, as always I just bought my third vehicle from Turpin and was just as happy with the service, negotiations and treatment that I received this time as with the ot I just bought my third vehicle from Turpin and was just as happy with the service, negotiations and treatment that I received this time as with the other two occasions. Very professional, no pressure and helpful More
Other Employees Tagged: Jody Ferguson, Dave Gough
October 19, 2018
Friendly, excellent and thorough. The is a "small town" dealership and we experienced the politeness and friendliness that one expects in a small town. There was none of the high press The is a "small town" dealership and we experienced the politeness and friendliness that one expects in a small town. There was none of the high pressure we experienced at a number of dealers in Ottawa yet the Forte was thoroughly explained and a test drive offered and accepted. We are very pleased with our purchase and the interactions we had with Both Mike and Andre. More
Other Employees Tagged: Mike Peters

