Dealership Experience
3 yrs, 9 mos
Industry Experience
13 yrs, 4 mos
Languages Spoken
English
696 Reviews
Write a Review696 Reviews of Amber Young
June 07, 2023
Service and staff are Professional, friendly, attentive, informative, complimentary, delivering full customer service. I’m a very happy customer. informative, complimentary, delivering full customer service. I’m a very happy customer. More
Other Employees Tagged: Bill McLean
June 01, 2023
The purchase agreement took less than 10 minutes. The salesman was extremely polite and helpful. Unfortunately, the finance officer put us through an extra item, potential upgrade for or over an The salesman was extremely polite and helpful. Unfortunately, the finance officer put us through an extra item, potential upgrade for or over an hour. This could simply be done by issuing you a checklist of upgrades, and then heading it back to the finance officer, and he would explain what you want. Please know most people buying a Cadillac, it is not their first rodeo they know what they want and need. The technical support person that went over the car before we took it on the road was exceptional. He went over so many different electronic controls. At the end, he said, I am sure many items are not clear, but please call me and I will go over them again or stop in and I will assist you. Recently, I noticed four hooks in the trunk, which I believe is used for installing netting to keep packages and groceries from moving around in the trunk. Please note no such netting was in the car when we picked it up. Could you please have one sent to our Home @5Camden Circle delmar NY 12054. Thank you. More
Other Employees Tagged: Declan Cohen, Michael Caccese, Bill McLean, Roger Prentiss , Dawn Crossley
May 27, 2023
Amber went out of her way to keep me updated on the progress of my repairs. Customer satisfaction is her top priority. progress of my repairs. Customer satisfaction is her top priority. More
Other Employees Tagged: Chris Otto, Bill McLean, Roger Prentiss , Dawn Crossley
May 26, 2023
They were very accommodating and were able to get my car in and completed my car in a speedy fashion. How ever I am concerned that I have not had this car 2 years and a screw broke inside the motor block f in and completed my car in a speedy fashion. How ever I am concerned that I have not had this car 2 years and a screw broke inside the motor block fro high pressure fuel pump. Then the told me it needs another 3500.00 there is a problem with the differential. I just can’t believe all this work in a 2014, hoping this is not a lemon More
Other Employees Tagged: Bill McLean , Dawn Crossley
May 17, 2023
Everyone at the dealership is friendly . and knowledgeable and they are all willing to help. They are efficient and get their work done quickly. and knowledgeable and they are all willing to help. They are efficient and get their work done quickly. More
Other Employees Tagged: Bill McLean
May 11, 2023
This dealership is very customer focused. Each time I visit I am greeted warmly and with concern for whatever reason I come to visit. They always address my needs, are knowledgeable about the Each time I visit I am greeted warmly and with concern for whatever reason I come to visit. They always address my needs, are knowledgeable about their automobiles, and go the extra mile to assist. I definitely recommend this dealership for service or sales. More
Other Employees Tagged: Bill McLean, Dan Zukowski
May 05, 2023
5 5 5 5 Any more questions? Fantastic customer service by Amber couldn't be more pleased between her and Dawn and Bill. They are always amazing, friendly, courteous, and expedie Fantastic customer service by Amber couldn't be more pleased between her and Dawn and Bill. They are always amazing, friendly, courteous, and expedient. Amber is the best thank you More
Other Employees Tagged: Amber Young
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