Bill McLean

Sales good. Service manger (the male) arrogant know it all. I will not step foot in Otto again due to him Service manger (the male) arrogant know it all. I will not step foot in Otto again due to him More

by None Verified Customer Verified Customer

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I am extremely pleased with the service department. Bill McLean has always done everything he could to make sure they found and corrected any problems with my vehicles. I have been going to Otto Cadill Bill McLean has always done everything he could to make sure they found and corrected any problems with my vehicles. I have been going to Otto Cadillac to have my Escalade serviced and repaired for 20 years. I trust Bill's opinion on the repairs of my vehicle and it is because of Bill that I just bought another Escalade ESV. Bill introduced me to Dan and it was a pleasure dealing with him in the purchase of the new Escalade ESV. My wife and I are very happy to have dealt with Dan. More

by snakepit028 Verified Customer Verified Customer

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The entire staff is courteous and customer friendly. Very much appreciated the loaner car for the day. Thank you! Very much appreciated the loaner car for the day. Thank you! More

by Rumford Verified Customer Verified Customer

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Fantastic service, I was in and out of there in no time. The mechanics were fantastic, friendly, and thorough. Would highly recommend. The mechanics were fantastic, friendly, and thorough. Would highly recommend. More

by kbanagan Verified Customer Verified Customer

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Friendy, courteous, knowledgeable people. Work is complicated as promised on time. Would recommend Otto to others. Work is complicated as promised on time. Would recommend Otto to others. More

by na13 Verified Customer Verified Customer

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Whether purchasing or servicing a vehicle, Otto cadillac always provides me with excellent service. The dealership is always clean, has plenty refreshments, and the staff treats you professionally. always provides me with excellent service. The dealership is always clean, has plenty refreshments, and the staff treats you professionally. More

by CHESTERWBROWN Verified Customer Verified Customer

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Definitely the most informative, honest and down to earth dealer I've dealt with in years. Id highly recommend Otto to anyone, with zero hesitation! dealer I've dealt with in years. Id highly recommend Otto to anyone, with zero hesitation! More

by L Darnell Davis Verified Customer Verified Customer

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I always receive excellent service. The staff reviews the required repairs with you. I needed new tires. The staff found a rebate for my tires. They even filled out the rebate form for The staff reviews the required repairs with you. I needed new tires. The staff found a rebate for my tires. They even filled out the rebate form for me. More

by JAMA724 Verified Customer Verified Customer

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There are males in service department who are throwbacks to Martin Luther King protests era. It appears obvious to me the service advisor "Bill Mclane" & service tech or techs are attempting by vehicle sabo to Martin Luther King protests era. It appears obvious to me the service advisor "Bill Mclane" & service tech or techs are attempting by vehicle sabotage to see me & my 2013 Cadillac or finances departed by mechanic's lean on my vehicle via thousands of dollars at a time "shortly" after a suppossed multipoint inspection on paper to cover tracks. Some people simply refuse to accept the progress of people other than themselves. More

by na13 Verified Customer Verified Customer

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Fast reliable service from friendly staff that communicate issues and service very well. Don’t n time! communicate issues and service very well. Don’t n time! More

by rcgreene Verified Customer Verified Customer

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