Amber Young

Sales good. Service manger (the male) arrogant know it all. I will not step foot in Otto again due to him Service manger (the male) arrogant know it all. I will not step foot in Otto again due to him More

by None Verified Customer Verified Customer

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A very welcoming reception The waiting room is comfortable with reading material and television coffee was available as well The work performed on my car was completed by professionals in a thr comfortable with reading material and television coffee was available as well The work performed on my car was completed by professionals in a through and timely manner I appreciated the car wash Thank you for the excellent service! More

by Sulli Verified Customer Verified Customer

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Great service, they were very communicative when my car had more issues, and were very upfront with the cost, which I liked. They also give military discounts, which was wonderful! had more issues, and were very upfront with the cost, which I liked. They also give military discounts, which was wonderful! More

by egano Verified Customer Verified Customer

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The entire staff is courteous and customer friendly. Very much appreciated the loaner car for the day. Thank you! Very much appreciated the loaner car for the day. Thank you! More

by Rumford Verified Customer Verified Customer

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Friendy, courteous, knowledgeable people. Work is complicated as promised on time. Would recommend Otto to others. Work is complicated as promised on time. Would recommend Otto to others. More

by na13 Verified Customer Verified Customer

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When i brought my vehicle in for service, the service was good. But, i sent an inquiry thru your website and never received a response. good. But, i sent an inquiry thru your website and never received a response. More

by josephr4 Verified Customer Verified Customer

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I was particularly pleased with the receptionist, her attitude was friendly, nice and efficient. I was particularly pleased with Amber. They had my car longer than I thought they should but they were tro attitude was friendly, nice and efficient. I was particularly pleased with Amber. They had my car longer than I thought they should but they were trouble getting parts. I was able to pick it up off hours which was great, but I got it home and the back of the seat is off and I’m 40 minutes away and I’m 83. I don’t know why the back seat was off. Offered me to bring it up again, but I’m 40 minutes away again like I said so either the back of the seat is still off and that’s the only thing that I’m not happy about and There’s a tire in the trunk inn plastic on top of my lawn chairs that I don’t know what to do with. I don’t know if it’s a new tire or a good tire or a reserve tire or a spare tire and that’s about it. More

by bonfitt Verified Customer Verified Customer

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Auto Cadillac and Omni is excellent dealership with excellent customer service they are prompt timely. excellent customer service they are prompt timely. More

by Lisa Verified Customer Verified Customer

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I liked their attitude, they did their job quickly and efficiently, thanks to everyone who worked there efficiently, thanks to everyone who worked there More

by ULUGBEK.DUSTOV1981 Verified Customer Verified Customer

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There are males in service department who are throwbacks to Martin Luther King protests era. It appears obvious to me the service advisor "Bill Mclane" & service tech or techs are attempting by vehicle sabo to Martin Luther King protests era. It appears obvious to me the service advisor "Bill Mclane" & service tech or techs are attempting by vehicle sabotage to see me & my 2013 Cadillac or finances departed by mechanic's lean on my vehicle via thousands of dollars at a time "shortly" after a suppossed multipoint inspection on paper to cover tracks. Some people simply refuse to accept the progress of people other than themselves. More

by na13 Verified Customer Verified Customer

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