Amber Young
Amber Young at Otto Cadillac
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Amber Young | Page 2

Service Advisor

Otto Cadillac

1769 Central Ave
Albany, NY 12205

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4.7
310 Reviews

Dealership Experience

1 yr, 10 mos

Industry Experience

11 yrs, 5 mos

Languages Spoken

English English

4.7

310 Reviews

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310 Reviews of Amber Young

May 17, 2024

Dealership Rating
Employee Rating

Great experience with Steve the salesman and a great experience with the service department getting a couple things fixed on my car very pleased thank you More

by billduell49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve LeMon

May 16, 2024

Dealership Rating
Employee Rating

Fantastic service and customer support. We choose Otto for the way they treat us as customers and the quality of the vehicle. More

by paulot.truchard
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

May 15, 2024

Dealership Rating
Employee Rating

Sales good. Service manger (the male) arrogant know it all. I will not step foot in Otto again due to him More

by None
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
No

Other Employees Tagged: Steve LeMon, Bill McLean

May 15, 2024

Otto Cadillac responded

Sorry to hear that you had a less than desirable experience while visiting our service department. If you would like to discuss this matter with me directly, my information is below. Kindest Regards, Meghan Serrell General Manager Otto Cadillac 518-869-5000 mserrell@ottocars.com

May 15, 2024

Dealership Rating
Employee Rating

A very welcoming reception The waiting room is comfortable with reading material and television coffee was available as well The work performed on my car was completed by professionals in a thr More

by Sulli
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

May 12, 2024

Dealership Rating
Employee Rating

Great service, they were very communicative when my car had more issues, and were very upfront with the cost, which I liked. They also give military discounts, which was wonderful! More

by egano
Service Price Transparency
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Recommend Dealer
Yes

May 11, 2024

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The entire staff is courteous and customer friendly. Very much appreciated the loaner car for the day. Thank you! More

by Rumford
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Bill McLean

May 05, 2024

Dealership Rating
Employee Rating

Friendy, courteous, knowledgeable people. Work is complicated as promised on time. Would recommend Otto to others. More

by na13
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Bill McLean

May 02, 2024

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Employee Rating

When i brought my vehicle in for service, the service was good. But, i sent an inquiry thru your website and never received a response. More

by josephr4
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Recommend Dealer
Yes

May 01, 2024

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I was particularly pleased with the receptionist, her attitude was friendly, nice and efficient. I was particularly pleased with Amber. They had my car longer than I thought they should but they were tro More

by bonfitt
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Receptionist

April 29, 2024

Dealership Rating
Employee Rating

Auto Cadillac and Omni is excellent dealership with excellent customer service they are prompt timely. More

by Lisa
Service Price Transparency
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Recommend Dealer
Yes
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