Deanna Budhoo
Deanna Budhoo at Otto Cadillac
Refer Me

Deanna Budhoo

Service Coordinator

Otto Cadillac

1769 Central Ave
Albany, NY 12205

Contact Me
5.0
10 Reviews
5.0

10 Reviews

Write a Review

10 Reviews of Deanna Budhoo

June 08, 2024

Dealership Rating
Employee Rating

Great and reliable customer service. Easy to make service appointments. Super friendly employees and love the complimentary car wash. More

by Shawnalyn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

May 31, 2024

Dealership Rating
Employee Rating

Good people to work with. Got tremendous deal on my XT5. Excellent service. Friendly people More

by na13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

May 28, 2024

Dealership Rating
Employee Rating

she was excellent and very impressive so efficient professional what else you want me to say let me go More

by mgy0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

May 25, 2024

Dealership Rating
Employee Rating

I allays receive excellent service. The staff keeps you fully informed as to the required service. From making the appointment to leaving after the service, the staff treat the custome More

by JAMA724
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bill McLean, Roger Prentiss

May 24, 2024

Dealership Rating
Employee Rating

The detail shop does excellent work. They are professional and get the job done in a timely manner. More

by Jerry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Roger Prentiss

May 19, 2024

Dealership Rating
Employee Rating

I historically work with Bill in service and he is one of the reasons I remain an OTTO customer, he goes the extra mile to help and he is always there when you need help the most. More

by frankoliv234
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

May 16, 2024

Dealership Rating
Employee Rating

Fantastic service and customer support. We choose Otto for the way they treat us as customers and the quality of the vehicle. More

by paulot.truchard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

May 15, 2024

Dealership Rating
Employee Rating

A very welcoming reception The waiting room is comfortable with reading material and television coffee was available as well The work performed on my car was completed by professionals in a thr More

by Sulli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

April 26, 2024

Dealership Rating
Employee Rating

There are males in service department who are throwbacks to Martin Luther King protests era. It appears obvious to me the service advisor "Bill Mclane" & service tech or techs are attempting by vehicle sabo More

by na13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Apr 26, 2024

Otto Cadillac responded

Hello, We are unsure of the meaning of this review. Please contact me directly so we can discuss this. Regards, Meghan Serrell General Manager Otto Cadillac 518-869-5000 mserrell@ottocars.com

April 24, 2024

Dealership Rating
Employee Rating

Fast reliable service from friendly staff that communicate issues and service very well. Don’t n time! More

by rcgreene
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Dealership Inventory (175 Vehicles)

new 2024 Cadillac XT5 car, priced at $48,840
2024 Cadillac XT5
new
White exterior
9-Speed Automatic
AWD
used 2004 Cadillac XLR car, priced at $20,950
2004 Cadillac XLR
used
Silver exterior
5-Speed Automatic with Overdrive
RWD
used 2020 Dodge Durango car, priced at $31,950
2020 Dodge Durango
used
White exterior
8-Speed Automatic
AWD
used 2020 BMW X3 car, priced at $26,500
2020 BMW X3
used
Black exterior
8-Speed Automatic
AWD
used 2021 Chevrolet Suburban car, priced at $48,950
2021 Chevrolet Suburban
used
Beige exterior
10-Speed Automatic with Overdrive
4WD
new 2024 Cadillac LYRIQ car, priced at $72,985
2024 Cadillac LYRIQ
new
Red exterior
1-Speed Automatic
RWD