Amanda Moore | Page 5

They lack communication skills in the sales department. The Service group was good. The sales department seem to be box checkers. Bandula was our product advisor and I found him too quick to talk over u The Service group was good. The sales department seem to be box checkers. Bandula was our product advisor and I found him too quick to talk over us and not listen to what we asked for. Keith Kelly was pushy and even after declining the extra warranty stuff we were asked repeatedly and told that he knew his product was a good idea, he only needed permission to put it on. When I told him that I was happy with my insurance he said "you may want to check that" I did. I tried to get communication to set up a running board install and was pretty much dismissed until I asked what it was going to take to cancel the order. Then, 2 minutes later got a response. Amanda in Service was excellent. She helped get our running boards installed timely and professionally. I won't be going back to this dealer for anything but possibly service. Second new vehicle I bought from there, next one will be another Toyota dealer. More

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Spent almost $400 and didn’t even get a car wash! Somewhat disappointed. And my car sat outside for longer than necessary because they didn’t have my correct license plate number. Somewhat disappointed. And my car sat outside for longer than necessary because they didn’t have my correct license plate number. More

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Friendly staff and good service. Always a pleasant experience. Very reliable in their care for my vehicle. Always a pleasant experience. Very reliable in their care for my vehicle. More

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The dealer fixed the problem with my truck Very frustrating after taking it to another dealer over eleven times and the problem was not fixed frustrating after taking it to another dealer over eleven times and the problem was not fixed More

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After a very unfortunate experience I received a Fantastic response and follow up by Ian Kingsley Thanks Fantastic response and follow up by Ian Kingsley Thanks More

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Amazing service. I would recommend anyone to buying a car from Whitby Toyota. Thank you . I would recommend anyone to buying a car from Whitby Toyota. Thank you . More

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Excellent Friendly service every time. I had a service apt today and Adam the Service Mgr was SO helpful and went out of his way, spending at least 25 min setting up my GPS navigator with I had a service apt today and Adam the Service Mgr was SO helpful and went out of his way, spending at least 25 min setting up my GPS navigator with Ensuite. From the moment you pull your car inside the happy friendly staff make your day, as Adam certainly did for me today Kudos to your very efficient team at Toyota who even washed the car for me! 😄👍 More

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Simply the best dealership I have ever been involved with in almost 50 years of driving, and the last almost 28 of those years have been exclusively with Whitby Toyota. in almost 50 years of driving, and the last almost 28 of those years have been exclusively with Whitby Toyota. More

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Malik is extremely knowledgeable , helpful and professional . My car has ben serviced at Whitby Toyota from the beginning , I approve this dealership!! professional . My car has ben serviced at Whitby Toyota from the beginning , I approve this dealership!! More

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People & service you can trust. They always go above & beyond to make your experience pleasant They always go above & beyond to make your experience pleasant More

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