Amanda Moore | Page 6

Great service, great people The service was great, the staffs were friendly, as a 2nd time buyer I don't have any negative experienced so far, they are very helpful and attentive The service was great, the staffs were friendly, as a 2nd time buyer I don't have any negative experienced so far, they are very helpful and attentive...great brand, great service, great people. Mitch Dunn is awesome😊 More

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Service beyond my expectations I've been a customer at Whitby Toyota for almost 25 years, and consider myself a loyal, but not always easy to please supporter of the brands I choose I've been a customer at Whitby Toyota for almost 25 years, and consider myself a loyal, but not always easy to please supporter of the brands I choose to purchase. ( Toyota is at the top of that brand list.) Recently I had a few issues which were further compounded by some miscommunication regarding some service related issues. After today,I want to extend my true gratitude to the whole Toyota team for not only making things right, but going way beyond what I could/ should have expected to happen in order to resolve these issues. This type of service is rare to find. My loyalty to Whitby Toyota and it's team of professionals remains as true today, as it did the first day I walked into the showroom some 25 years ago. More

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No surprise - another great experience! My wife and I have been Toyota customers for over 25 years. Just picked up my new Camry from Gary Brown who never fails to provide an enjoyable purch My wife and I have been Toyota customers for over 25 years. Just picked up my new Camry from Gary Brown who never fails to provide an enjoyable purchase/lease experience. From making sure I choose the best vehicle for my needs, to helping set up my Bluetooth connection on delivery, he is the best! Patient and knowledgeable is the only way to describe how Gary reacts to my numerous questions. Complete satisfaction is the result. More

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Bad service I went there to fix my flat tire for my brand new Prius. Amanda the service rep asked me to bring the tire size. When I went back with the tire size, I went there to fix my flat tire for my brand new Prius. Amanda the service rep asked me to bring the tire size. When I went back with the tire size, I had to wail on the line again. This time another service rep served me . He didn't ask me about the tire size. He knew he can check it on the computer. I had to wait more than three hours to fix the tire. Weird questions, no respect for customers. (May be I bought my car @ Donvalley). I will never go back here. More

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Above and Beyond Car Service! We love this dealership! We are always blown away by the excellent care taken on our car and the little extras they do at no charge like a free profes We love this dealership! We are always blown away by the excellent care taken on our car and the little extras they do at no charge like a free professional car wash or a free baby blanket just because. They are so great and never over price or over charge you for anything. This is a family dealership and we feel like one of the family. More

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Deluxe cleaning I have been a loyal Whitby toyota customer since 2009 (08 Highlander) . Thank you so much for your continued great customer service and attention to I have been a loyal Whitby toyota customer since 2009 (08 Highlander) . Thank you so much for your continued great customer service and attention to details More

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It Just Doesn't Get Any Better Than This! I just bought a 2016 Toyota 4 Runner Limited and can't say enough about my experience with the amazing staff at Whitby Toyota. From the first test dr I just bought a 2016 Toyota 4 Runner Limited and can't say enough about my experience with the amazing staff at Whitby Toyota. From the first test drive with Stephanie to the awesome deal that David and Lawrence and Ian prepared for me, the experience was second to none. Do you know that after I bought the car I went in to the service area to check on the purchase of winter tires from Keith only to be told 'Just wait until the fall - I don't need your money right now - I'll get you the best deal when the new models come out in the fall...I have your back!' Where else would you find such service excellence and such genuine kindness? And that approach is mirrored in every interaction I have had with the good folks at Whitby Toyota. Debbie, Amanda and Art in the service department made a point of finding me to offer their congratulations on my purchase saying how happy they were that I had purchased such a great vehicle. I have to agree - I have purchased a great vehicle but I have also found a phenomenal dealership. Whitby Toyota exceeded my expectations in every way. In all honesty, it just doesn't get any better than this! More

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Pearce Is Like Family We just purchased the 2016 Rav 4 from Pearce which is the second vehicle our family has bought from Whitby Toyota. Pearce has, time and again, proven We just purchased the 2016 Rav 4 from Pearce which is the second vehicle our family has bought from Whitby Toyota. Pearce has, time and again, proven himself to be a courteous and caring sales professional. He truly HELPS you purchase your vehicle by pointing out options that you otherwise may not have considered. We appreciate his transparent and honest approach to the sales process and always feel comfortable doing business with him. We really do feel like we're a part of the family at this dealership. We are also impressed with the service department. They've always been helpful and recommend what is needed when it comes to getting the best possible service from our 2013 Sienna. Great job everyone! More

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Sales and service at Whitby Toyota for 15 years In the past 15 years we have purchased several new and used vehicles from Whitby Toyota. It's a good feeling when you go into the sales or service dep In the past 15 years we have purchased several new and used vehicles from Whitby Toyota. It's a good feeling when you go into the sales or service departments and everyone knows your name. We currently have a Highlander and a Solara. More

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Great service My wife and I took our vehicles to the dealer for an oil change and the both of us were impressed at the service.First of all there was very a minimal My wife and I took our vehicles to the dealer for an oil change and the both of us were impressed at the service.First of all there was very a minimal wait time to see an advisor who promptly looked after us in a very courteous and friendly manner. Our wait time was acceptable and the waiting area was comfortable.The dealer also washed our vehicles as part of the service,all in all a nice experience. More

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