Hi my name is Jay! You'll recognize me as the service advisor with a smile on his face! I have been with Toyota for over 25 years. Customer satisfaction is my #1 concern and to meet all expectations, for any questions, concerns, service bookings please don't hesitate to contact me. Phone 905-668-4792 ext 215 By email: jason.ells@whitbytoyota.com
Read moreIndustry Experience
31 yrs, 10 mos
Languages Spoken
English
150 Reviews
Write a Review150 Reviews of Jason Ells
June 18, 2026
Jason was very helpful. He explained the importance of servicing my car on a regular schedule timeframe. Jason was able to arrange a ride as I had to get back to work. The He explained the importance of servicing my car on a regular schedule timeframe. Jason was able to arrange a ride as I had to get back to work. The work was completed in the estimated timeframe provided. More
June 12, 2026
Anthony was very polite, professional, and helpful when I brought my car for detailing. He answered all of my questions promptly, brought my car for detailing. He answered all of my questions promptly, More
Other Employees Tagged: Anthony Forbes
June 11, 2026
Tony is courteous and very professional to deal with. He is one of those I trust the most at Whitby Toyota. He is one of those I trust the most at Whitby Toyota. More
Other Employees Tagged: Cameron Slater, Brian Chung, Jessica Medeiros, Anthony Forbes, Mo Jaffer
May 26, 2026
We were at the Toyota Dealership in Whitby for an oil and filter change and to have winter tires switched back to summer tires. They are currently undergoing construction so have set up a temporary area for filter change and to have winter tires switched back to summer tires. They are currently undergoing construction so have set up a temporary area for customers to wait for their cars. Lots of seating area, coffee, cold drinks and Tim’s donuts. Very comfortable area and also helpful, kind service receptionists. The wait was a bit long but there were lots of people getting work done on their vehicles. Our maintenance was finished, they did a good job and one perk I liked was switching the tires was only $15 if you had other work done too. Other places I have gone to charge full price to change tires, about $70 even if you’re having other work such as an oil change. The complimentary car wash was lovely! We will continue to take our Toyota to the Whitby Dealership. More
May 15, 2026
I really appreciate for the service I received. Jason is a patient and caring service advisor. Explained calmly and I especially liked for the checkout, my car was parked in the parking lot,so, I w Jason is a patient and caring service advisor. Explained calmly and I especially liked for the checkout, my car was parked in the parking lot,so, I wasn't rushed to leave. I greatly appreciate it. More
May 13, 2026
Great staff , who very helpful and care about your toyota needs. Got an Excellent customer experience . needs. Got an Excellent customer experience . More
Other Employees Tagged: Brian Chung, Jessica Medeiros, Anthony Forbes
April 29, 2026
Always courteous and answer any questions. Even while under construction still a very pleasant experience Even while under construction still a very pleasant experience More
Other Employees Tagged: Lucky Hayer
April 22, 2026
Tony is knowledgeable, patient and professional. He is an asset to Toyota. Thank you Tony. He is an asset to Toyota. Thank you Tony. More
Other Employees Tagged: Amanda Moore, Cameron Slater, Jessica Medeiros, Adam Hassira, Gord Sasse, Anthony Forbes, Mo Jaffer
April 21, 2026
As per usual, staff and the level of service get a 10 out of Ten. Jason went above and beyond to make sure I was looked after. of Ten. Jason went above and beyond to make sure I was looked after. More
Other Employees Tagged: Brian always does a great job with arrivals and vehicle pick-up.

