love dealing with Crest Volvo and its fantastic team.
Any time I have concerns i feel appreciated and know they will take care of me and my car
Any time I have concerns i feel appreciated and know they will take care of me and my car
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by JCHAPMAN11
Verified Customer
Verified Customer
Service Price Transparency
Feb 24, 2025 -
Crest Volvo Cars responded
Thank you for your wonderful review! We're thrilled to hear that you’ve had such a positive experience with our team. We always strive to ensure our customers feel valued and well taken care of, and we’re glad to know we’ve met your expectations. We look forward to continuing to serve you and your car in the future!
Great service.
Quite expensive to replace cracked tail light due to the entire assembly being required.
Quite expensive to replace cracked tail light due to the entire assembly being required.
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by DABEEZ
Verified Customer
Verified Customer
Service Price Transparency
Feb 24, 2025 -
Crest Volvo Cars responded
Thank you for your feedback! We’re glad to hear you were satisfied with the service. We understand that the cost of replacing the tail light assembly may have seemed high, and we truly appreciate your understanding. If you have any questions about pricing or alternative options in the future, please don't hesitate to reach out. We appreciate your business and look forward to assisting you again!
The service is one of the reasons I buy from Crest,
always great. I always feel they will take care of all my needs
always great. I always feel they will take care of all my needs
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by STACYCLACK
Verified Customer
Verified Customer
Service Price Transparency
Feb 18, 2025 -
Crest Volvo Cars responded
Thank you for your continued trust in Crest! We're so glad to hear that our service keeps you coming back. We truly appreciate your loyalty and are always here to take care of all your needs. Looking forward to assisting you again soon!
My Service Rep.
Ally at Crest Volvo in Frisco is amazing. She is very helpful and takes very good care of us and our car. I wouldn't go to anyone else.
Ally at Crest Volvo in Frisco is amazing. She is very helpful and takes very good care of us and our car. I wouldn't go to anyone else.
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by ELEANOR1
Verified Customer
Verified Customer
Service Price Transparency
Feb 18, 2025 -
Crest Volvo Cars responded
Thanks, Eleanor! We're thrilled to hear that Ally provided you with such great service. We pride ourselves on our team's dedication to our customers, and it's wonderful to know Ally is making a positive impact. We look forward to assisting you and your car in the future!
Ally provided excellent service in fixing my car's AC
issue. Highly recommend her.
Great service as always!
issue. Highly recommend her.
Great service as always!
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by Mohammad
Verified Customer
Verified Customer
Feb 18, 2025 -
Crest Volvo Cars responded
Thanks for the fantastic feedback, Mohammad! We're thrilled to hear that Ally provided you with excellent service. Your recommendation means a lot to us. We look forward to assisting you again in the future!
The entire Crest Volvo staff are great.
Jordan always does a top notch job in service and I highly recommend him, Ally, Lynn, they are fantastic.
Jordan always does a top notch job in service and I highly recommend him, Ally, Lynn, they are fantastic.
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by CMilly
Verified Customer
Verified Customer
Service Price Transparency
Feb 18, 2025 -
Crest Volvo Cars responded
Thank you so much for the amazing review! We’re thrilled to hear that Jordan, Ally, and Lynn consistently provide you with top-notch service. We truly appreciate your kind words and recommendation. It’s our goal to make every visit exceptional, and we’re so glad to have earned your trust. We look forward to seeing you again soon!
Ally was great.
However, the plugin battery problem is not resolved. Even though I was an early adopter of the new XC60 plugin in 2018, and paid a heavy premium, I w
However, the plugin battery problem is not resolved. Even though I was an early adopter of the new XC60 plugin in 2018, and paid a heavy premium, I will not recommend, Volvo EVs because the plugin battery is almost useless after 3 years. Volvo wont replace the battery pack!! They keep the car for diagnosis and charge for software upgrades but nothing is resolved. The hybird warranty is a joke. Very disappointed (not with the service people or dealership), with Volvo EVs.
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by sradhakr
Verified Customer
Verified Customer
Service Price Transparency
Feb 18, 2025 -
Crest Volvo Cars responded
Thanks for your feedback. We’re glad to hear you had a great experience with Ally. We understand your concerns about the battery and appreciate your insights. Your input is valuable as we continue to improve our products and services. Thank you for being a part of the Volvo community.
The valet pickup and delivery service is very helpful for
me and I appreciated the convenience.
me and I appreciated the convenience.
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by PTSCHANG
Verified Customer
Verified Customer
Service Price Transparency
Feb 12, 2025 -
Crest Volvo Cars responded
It's great to hear the valet pickup and delivery service worked well for you. We appreciate you mentioning the convenience it provided.
Ally, my service rep is the absolute BEST!
!!! She is so accommodating, knowledgeable and makes the service process seamless!! She is AMAZING! She is the reason I will buy another volvo from
!!! She is so accommodating, knowledgeable and makes the service process seamless!! She is AMAZING! She is the reason I will buy another volvo from CREST
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by COBRIEN1999
Verified Customer
Verified Customer
Service Price Transparency
Feb 10, 2025 -
Crest Volvo Cars responded
Thank you for your wonderful review! We're so glad to hear that Ally provided such excellent service and made your experience seamless. We truly appreciate your loyalty, and we look forward to helping you with your next Volvo purchase! If there's anything else we can assist with, please don't hesitate to reach out.
I appreciate having a loaner car while my car is serviced
and the car being washed after the service is completed. Ally is responsive to my inquiries and easy to work with.
and the car being washed after the service is completed. Ally is responsive to my inquiries and easy to work with.
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by Nancy
Verified Customer
Verified Customer
Feb 10, 2025 -
Crest Volvo Cars responded
Thank you for your feedback! We're glad to hear that you appreciated the loaner car and the car wash after service. It's great to know that Ally was able to assist you efficiently and make the process smooth. We look forward to serving you again in the future!