Alex Keong | Page 15

Mike was great Very helpful ,friendly,and Mike was great on the test drive.He wasn't breathing down our neck at all to make a sale.He did not need any help from his Very helpful ,friendly,and Mike was great on the test drive.He wasn't breathing down our neck at all to make a sale.He did not need any help from his boss. More

Helpful 1

Report | Print

Fantastic Customer Service! Compares to Disney World! We recently moved from the UK to SW Calgary and we did extensive online browsing before our visit. Due to the excellent layout of Charlesglen's websit We recently moved from the UK to SW Calgary and we did extensive online browsing before our visit. Due to the excellent layout of Charlesglen's website, we had to visit the dealership located in NW during our first week in Calgary. I met Harris Kok. He is an excellent sales guy and a wonderful person. He is so knowledgeable when it comes to cars that my wife and I decided that we had to buy all our cars from this guy. He was very warm to us and he helped us make a good choice. The staff are friendly at Charlesglen Toyota. My kids loved the kids area furnished with kid's movies, toys and playstation. They loved to visit the dealership where they can spend hours with no complaint. A miracle! They have a small restaurant/shop for customers within the building. This is an excellent place to visit. Kerri Hope did very well to find us a good finance despite the constraints bc of our work permit. She got us a good car finance and she went through all the extras with us. She also registered the car and got our number plate for us all for nothing. This took a whole lot of stress off our shoulders as we were barely few days in town. Mark Peters rounded up the experience by going through every bit of the car with us. He fixed the number plate, certified the car proof for us, fixed our remote starter and also gave us a full tank before delivery. He also took out time to show us where we can get a portable A/C as the weather was very hot. Fantastic Service! I would always recommend the 3 year comprehensive Toyota warranty for $1.7k, it comes with road-side assist and so many other extras. It is very clear to me and my wife that the staff at Charlesglen Toyota are very happy with their work and their work place, this is very admirable! The only place we experienced a similar customer service experience was in Walt Disney in Florida. Charlesglen Toyota is must-visit dealership! I will definitely buy my next car here. More

Helpful 1

Report | Print

Great Experience Fantastic service. We felt at ease making the purchase of our new vehicle. They took the time necessary to teach us and help us feel assured. Fantastic service. We felt at ease making the purchase of our new vehicle. They took the time necessary to teach us and help us feel assured. More

Helpful 1

Report | Print

Positive Friendly staff. Real easy to deal with in person and over the phone. I would recommend this dealership for anyone looking for a Toyota product. Friendly staff. Real easy to deal with in person and over the phone. I would recommend this dealership for anyone looking for a Toyota product. More

Helpful 1

Report | Print

Great place to buy a car I am a Returning customer. Bought a 4Runner. Great team to do business with. Happy with the car I bought and will come back again! I am a Returning customer. Bought a 4Runner. Great team to do business with. Happy with the car I bought and will come back again! More

Helpful 1

Report | Print

Professional and friendly. We had the pleasant buying experience and we like the vehicle that we purchased. Everything was professional and friendly; and looking forward to visi We had the pleasant buying experience and we like the vehicle that we purchased. Everything was professional and friendly; and looking forward to visit it again. More

Helpful 1

Report | Print

Great Service and Great Cars Thanks Charlesglhen Toyota for making the purchasing of my Carola so smooth. From Stephen to Alex to Tim you were all great! Thanks! All the best Thanks Charlesglhen Toyota for making the purchasing of my Carola so smooth. From Stephen to Alex to Tim you were all great! Thanks! All the best More

Helpful 1

Report | Print

Friendly and they took care of everything! Bought a used Rav4 here. We were very pleased with the service here, with everyone from sales to pick-up of the vehicle. A plus, is that we were on a Bought a used Rav4 here. We were very pleased with the service here, with everyone from sales to pick-up of the vehicle. A plus, is that we were on a bit of a time constraint, and people at the dealer took care of everything from registration, insurance, etc. All we had to do was say what we wanted and show up when everything was ready. It made the whole process a lot easier. Plus we love the Charlesglen key tag program! More

Helpful 1

Report | Print

Good experience at Charleglen. Bought our third Corolla here so they must be doing something right. Will recommend to friends and will keep buying from here. Keep up the good work! Bought our third Corolla here so they must be doing something right. Will recommend to friends and will keep buying from here. Keep up the good work! More

Helpful 2

Report | Print

Over 10 years, second vehicle with them We purchased a car 10 years ago, and was truly looking for something different this time. But, through research, talking to Andrew, and the negotiated We purchased a car 10 years ago, and was truly looking for something different this time. But, through research, talking to Andrew, and the negotiated price - we bought again from Charlesglen - they same model car! Small town feel, honest and no-pressure staff, including the Service Dept. No regrets here. More

Helpful 1

Report | Print