Alex Keong | Page 15

Love my car, but the service keeps me coming back!! This is my second Toyota...another highlander! I love Toyota so I will always Own one, but honestly, the relationship you have with your dealership i This is my second Toyota...another highlander! I love Toyota so I will always Own one, but honestly, the relationship you have with your dealership is kind of like a marriage and Charlesglen Toyota has always treated me like a VIP from the initial visit to the trade in, to parts and service, to the pick up of my new car. Every team member I have had the pleasure of interacting with is so professional and courteous, always going above and beyond. I've been dealing with them for many years now and I just can't say enough good things! I will always be a Charlesglen customer. More

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Everything have been great thank you! I got a great experience all along the process. I would like to thank everybody for their advices, politeness etc... Keep going by that way guys! I got a great experience all along the process. I would like to thank everybody for their advices, politeness etc... Keep going by that way guys! Thank you Jean-Sebastien More

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Friendly Service and Comforting Approach All those involved in our experience at Toyota where very kind and approachable. And genuinely wanted to help. I never felt pressured and was treated All those involved in our experience at Toyota where very kind and approachable. And genuinely wanted to help. I never felt pressured and was treated respectfully. More

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Mike was great Very helpful ,friendly,and Mike was great on the test drive.He wasn't breathing down our neck at all to make a sale.He did not need any help from his Very helpful ,friendly,and Mike was great on the test drive.He wasn't breathing down our neck at all to make a sale.He did not need any help from his boss. More

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Fantastic Customer Service! Compares to Disney World! We recently moved from the UK to SW Calgary and we did extensive online browsing before our visit. Due to the excellent layout of Charlesglen's websit We recently moved from the UK to SW Calgary and we did extensive online browsing before our visit. Due to the excellent layout of Charlesglen's website, we had to visit the dealership located in NW during our first week in Calgary. I met Harris Kok. He is an excellent sales guy and a wonderful person. He is so knowledgeable when it comes to cars that my wife and I decided that we had to buy all our cars from this guy. He was very warm to us and he helped us make a good choice. The staff are friendly at Charlesglen Toyota. My kids loved the kids area furnished with kid's movies, toys and playstation. They loved to visit the dealership where they can spend hours with no complaint. A miracle! They have a small restaurant/shop for customers within the building. This is an excellent place to visit. Kerri Hope did very well to find us a good finance despite the constraints bc of our work permit. She got us a good car finance and she went through all the extras with us. She also registered the car and got our number plate for us all for nothing. This took a whole lot of stress off our shoulders as we were barely few days in town. Mark Peters rounded up the experience by going through every bit of the car with us. He fixed the number plate, certified the car proof for us, fixed our remote starter and also gave us a full tank before delivery. He also took out time to show us where we can get a portable A/C as the weather was very hot. Fantastic Service! I would always recommend the 3 year comprehensive Toyota warranty for $1.7k, it comes with road-side assist and so many other extras. It is very clear to me and my wife that the staff at Charlesglen Toyota are very happy with their work and their work place, this is very admirable! The only place we experienced a similar customer service experience was in Walt Disney in Florida. Charlesglen Toyota is must-visit dealership! I will definitely buy my next car here. More

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Great Experience Fantastic service. We felt at ease making the purchase of our new vehicle. They took the time necessary to teach us and help us feel assured. Fantastic service. We felt at ease making the purchase of our new vehicle. They took the time necessary to teach us and help us feel assured. More

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Positive Friendly staff. Real easy to deal with in person and over the phone. I would recommend this dealership for anyone looking for a Toyota product. Friendly staff. Real easy to deal with in person and over the phone. I would recommend this dealership for anyone looking for a Toyota product. More

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Great place to buy a car I am a Returning customer. Bought a 4Runner. Great team to do business with. Happy with the car I bought and will come back again! I am a Returning customer. Bought a 4Runner. Great team to do business with. Happy with the car I bought and will come back again! More

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Professional and friendly. We had the pleasant buying experience and we like the vehicle that we purchased. Everything was professional and friendly; and looking forward to visi We had the pleasant buying experience and we like the vehicle that we purchased. Everything was professional and friendly; and looking forward to visit it again. More

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Great Service and Great Cars Thanks Charlesglhen Toyota for making the purchasing of my Carola so smooth. From Stephen to Alex to Tim you were all great! Thanks! All the best Thanks Charlesglhen Toyota for making the purchasing of my Carola so smooth. From Stephen to Alex to Tim you were all great! Thanks! All the best More

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