Aleiya Rosales
Aleiya Rosales at Jim Falk Motors of Maui
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Aleiya Rosales | Page 5

Service Advisor

Jim Falk Motors of Maui

260 Hana Hwy
Kahului, HI 96732

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4.2
52 Reviews
4.2

52 Reviews

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52 Reviews of Aleiya Rosales

January 16, 2024

Dealership Rating
Employee Rating

Jim Falk is my go to on Maui. Needed a flat fixed and I showed up at the shop. Got it done pretty quickly. More

by GPRINCIPATO
Service Price Transparency
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Recommend Dealer
Yes
Jan 20, 2024

Jim Falk Motors of Maui responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and we truly value your business. Sincerely, The Jim Falk Motors Of Maui Team

January 16, 2024

Dealership Rating
Employee Rating

Easy to checkin my car and the service was great. My truck was all good no problems. Also they did service on my car for recalls and it was hassle free. Shuttle service was great and professional hig More

by MKKALAHIKI
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Natalie Darisay

Jan 20, 2024

Jim Falk Motors of Maui responded

Thank you for leaving us this review. We are happy to hear that you were pleased with the service you received from Jim Falk Motors Of Maui. If there is anything more that we can do, please come back and see us again. Take care! Sincerely, The Jim Falk Motors Of Maui Team

January 01, 2024

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So very kind! Very helpful as well. The service at Nissan is always spectacular to sau the least! More

by melytibor84
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Rick Kealoha-Jacobson, Ryan Westberg, Natalie Darisay , Natalia Smith

Jan 03, 2024

Jim Falk Motors of Maui responded

Thank you for your kind words. We feel our service department is what makes Jim Falk Motors Of Maui special, and reviews like yours help us to make sure that we're meeting the needs of our customers. Thank you again for the fantastic feedback and we look forward to seeing you for your next service appointment. Sincerely, The Jim Falk Motors Of Maui Team

December 30, 2023

Dealership Rating
Employee Rating

Aleiya Rosales in the Service Dept. was very nice and took great care of me! However, one of the mechanics was out on leave on the day of my appointment, and after waiting for a couple More

by STACK82
Service Price Transparency
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Recommend Dealer
Yes
Jan 02, 2024

Jim Falk Motors of Maui responded

We are glad to hear that your visit was an overall positive one. Please contact us if you would like to further discuss the less satisfying aspects of your experience, so we may continue to grow as a dealership and provide excellent customer service. Sincerely, The Jim Falk Motors Of Maui Team

December 30, 2023

Dealership Rating
Employee Rating

Shortly after i purchased a Chevy the windshield wipers stoped working and the ac stoped blowing cold air, the windshield wipers we broken for 5 months aswell as ac but I was charged over 4000 to get the w More

by afreas06
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
No
Jan 02, 2024

Jim Falk Motors of Maui responded

We’d like to thank you for sharing details of your recent experience at our dealership. Above and beyond customer service is what we strive for daily with our customers. Please contact us at your earliest convenience so we can discuss your experience and learn more. We look forward to hearing from you. Sincerely, The Jim Falk Motors Of Maui Team

December 28, 2023

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Employee Rating

I made an appointment for a recall on my vehicle. They could have ordered the part and then scheduled me to come in when the part was ordered. Instead, I made an appointment for my recall, I arrived More

by aaroncosta15
Service Price Transparency
Workmanship
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Recommend Dealer
No

Other Employees Tagged: Natalie Darisay , Natalia Smith

Dec 29, 2023

Jim Falk Motors of Maui responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, The Jim Falk Motors Of Maui Team

December 23, 2023

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Employee Rating

We had our appointment at 8:30 AM…made it on time and they didn’t pull our car in until two hours later. So basically it took three hours for an oil change. More

by EMAIER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Dec 26, 2023

Jim Falk Motors of Maui responded

Your experience with us does not reflect our standards of customer service. Your time is valuable to us and we strive to provide fast and competent service. Please contact us at your earliest convenience so we can discuss this further. Sincerely, The Jim Falk Motors Of Maui Team

December 15, 2023

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Employee Rating

Aleiya Rosales was really helpful and kind, listen and respond my questions, the technician explained to me what was the problem More

by VALDEZ VICTOR
Service Price Transparency
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Recommend Dealer
Yes

December 15, 2023

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Always got the next job very experienced reliable dependable there when you need them call back on time More

by DERRICKKIHEI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rick Kealoha-Jacobson, Ryan Westberg, Natalie Darisay , Natalia Smith

Dec 15, 2023

Jim Falk Motors of Maui responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Jim Falk Motors Of Maui Team

December 15, 2023

Dealership Rating
Employee Rating

It was a friendly environment. And the service department employees are very professional. Thank you More

by KIMIE6781
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rick Kealoha-Jacobson, Ryan Westberg, Natalie Darisay , Natalia Smith

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