Alain Louis
Alain Louis at Lexus of Pembroke Pines
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Alain Louis

Product Specialist

Lexus of Pembroke Pines

16150 Pines Boulevard
Pembroke Pines, FL 33027

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11 Reviews
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11 Reviews

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11 Reviews of Alain Louis

April 29, 2024

Dealership Rating
Employee Rating

Alain was excellent. He has a very a very good customer service . I will really send my friends to him. He is great. More

by elusde203
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 29, 2024

Lexus of Pembroke Pines responded

We're glad to know that Alain provided excellent service during your visit to Lexus of Pembroke Pines. We appreciate the recommendation and look forward to assisting you and your friends in the future!

November 16, 2023

Dealership Rating
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The best dealer, with the best help, best attention. Very good salespeople and sales manager. Grateful for the help. More

by REYES280890
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Irv Smith, Lorena Ortiz

Nov 16, 2023

Lexus of Pembroke Pines responded

We're so glad to know you had a positive experience at Lexus of Pembroke Pines! Our team works hard to provide the best service and attention. Thank you for your kind words, we appreciate it!

May 01, 2023

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Employee Rating

There are not enough words to express how my interaction was handled by Edgar. He gave my daughter a memorable 1st car buying experience. He delivered the utmost professional, knowledgeable and caring servi More

by pwdavis60
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 01, 2023

Lexus of Pembroke Pines responded

Thank you for the review! We are so glad to hear that you had such a successful purchase experience working with Edgar and the Lexus of Pembroke Pines team. Drive safely, and we hope to see you back again down the road!

October 22, 2022

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Employee Rating

Don’t stay dell's promises no service sale person very nice explained about car More

by dimmiami
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Irv Smith

Oct 25, 2022

Lexus of Pembroke Pines responded

Thanks for taking the time to share a bit about your experience. We appreciate the review, and if there is anything else we can do for you, please let us know!

July 29, 2021

Dealership Rating
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Simple and quick. I bought my first brand new vehicle from here and could not be more satisfied. Highly recommended to anyone looking for a new Lexus!! More

by Mrc123
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jul 30, 2021

Lexus of Pembroke Pines responded

It's great to hear that you are pleased with your new vehicle and that the process was easy. Thanks for choosing Lexus of Pembroke Pines and we appreciate your five stars!

April 14, 2021

Dealership Rating

John is like no other.. He is honest, thorough and provides a quality experience! Thank you John .....you alway make my service experience quick and seamless More

by Pointe2image
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: John Seigle

Apr 14, 2021

Lexus of Pembroke Pines responded

Thank you for taking the time to review us! We strive to deliver a seamless service experience, and it is wonderful to hear that John went above and beyond to assist you. Drive safely, and we hope to see you again at Lexus of Pembroke Pines!

April 08, 2021

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I truly mean this Lexus is the best car company out here, The customer service, Selection of vehicles, Very friendly atmosphere, It would take a whole lot for me to switch, But I don't think it gets any bett More

by marklpitts
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 08, 2021

Lexus of Pembroke Pines responded

Mark - Thank you for the great review! We appreciate your support and are thrilled to hear that you are so confident in the Lexus of Pembroke Pines team. Drive safely, and we hope to see you again down the road!

November 20, 2020

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The Pembroke Pines Lexus dealership did a good job in sales and preparation of the vehicle. The salesman Mr. Louis was tenacious in trying to find me a car. His hard work paid off. More

by HALTHOR50
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Nov 20, 2020

Lexus of Pembroke Pines responded

Thank you for taking the time to review us! We strive to make the purchasing process seamless, and it is wonderful to hear that this was reflected during your time working with Alain. Congratulations on your new vehicle, and we hope to see you back at Lexus of Pembroke Pines for your first oil change!

November 17, 2020

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I have been a long term lexus customer but i have not received the same treatment when I started 15 years ago -The sales team keep increasing my payment instead of giving me a real good deal -The ser More

by pablo6
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Nov 22, 2020

Lexus of Pembroke Pines responded

Pablo - I assure you that we strive for competitive pricing and exceptional service here, and we are grateful for your longtime business. I would be more than willing to speak with you directly about your concerns to see what we can do to earn back your trust. Unfortunately, I am unable to find your contact information without a full name - would you consider giving me a call? Thank you, Lynn Gonzales - Customer Relations Manager - 954-945-8581

September 03, 2020

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Lexus of Pembroke pine is the best this is my 3 car with then I have nothing to complain you guy keep the good work , More

by YVESBEAUVAIS90
Recommend Dealer
Yes
Sep 04, 2020

Lexus of Pembroke Pines responded

Thank you for your loyalty to Lexus of Pembroke Pines. It is fantastic to hear that our team always takes care of you!

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