Al Pellizzeri
Al Pellizzeri at Family Hyundai

Al Pellizzeri | Page 21

Customer Relations Manager

Family Hyundai

8101 W 159th St
Tinley Park, IL 60477

Contact Me
4.7
891 Reviews

Dealership Experience

18 yrs, 10 mos

Industry Experience

18 yrs, 10 mos

Languages Spoken

English English

4.7

891 Reviews

Write a Review

891 Reviews of Al Pellizzeri

November 29, 2022

Dealership Rating
Employee Rating

This is the 2nd time I’ve bought a car from Family Hyundai…& I was so glad to see that George “Skip” Hasenjaeger was still there! He sold me both cars, 9 years apart…& to this day, I still believe he More

by TIPPETTMARY3060
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 29, 2022

Family Hyundai responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, Mary, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle and don't hesitate to reach out if you need anything else.

November 26, 2022

Dealership Rating
Employee Rating

They were good honest and dependable confident people and I would recommend them for anything More

by MATTYJ06252
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kristi Feinberg, Toni Ivanovic

Nov 27, 2022

Family Hyundai responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

November 21, 2022

Dealership Rating
Employee Rating

The first service gentleman did not know his job. Either he lied to me or the mechanic lied to him. My moon roof would not close when I turned the car off. The mechanic insisted it was opened a litt More

by linda63hunt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 25, 2022

Family Hyundai responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

Nov 25, 2022

linda63hunt responded

No reason to reach out. The issues were taken care of quickly and with concern. I will continue to do business with Family.

November 16, 2022

Dealership Rating
Employee Rating

Very smooth and easy process. Did not feel pressured at all like previous dealerships. Everyone is so friendly at Family Hyundia. More

by WOODS3192
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kristi Feinberg , Joe Panici

Nov 16, 2022

Family Hyundai responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Family Hyundai!

November 13, 2022

Dealership Rating
Employee Rating

Everyone was super helpful and did everything they could to make the process of buying a new car easier! I wasn’t in a position to buy a new car, but my old one basically died and I need one ASAP.. so needl More

by paigebatzek
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Scott Lupo , Cory Keller

Nov 14, 2022

Family Hyundai responded

Paige, Here at Family Hyundai, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

November 13, 2022

Dealership Rating
Employee Rating

This is my second car I have purchased from Family Hyundai. They are honest, hassle free and make it a great experience. They treat you like “Family”. More

by DMF7220
Recommend Dealer
Yes

Other Employees Tagged: Joe Panici

Nov 14, 2022

Family Hyundai responded

Thank you for the 5-star rating! We look forward to sharing your compliments with Joe and Al and don't hesitate to let us know if we can be of further assistance.

November 11, 2022

Dealership Rating
Employee Rating

Came in for scheduled maintenance and work was performed in a reasonable wait time. Service advisor explained all work that was completed. As always, excellent customer service! More

by TMCHUGH426
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Kratschmer

Nov 13, 2022

Family Hyundai responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

November 09, 2022

Dealership Rating
Employee Rating

Everyone I worked with was phenomenal. Got exactly what I wanted, but no pressure from anyone to buy at all. More

by jwoodke
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 10, 2022

Family Hyundai responded

Thanks for sharing your thoughts about your experience with Family Hyundai. Congratulations on your new vehicle! We appreciate your business and hope to see you again soon!

November 09, 2022

Dealership Rating
Employee Rating

This was my first time in for service, I was taken care of almost immediately, the service member that helped me was very helpful, and when my car was done, all the work was explained to me, family Hyundai More

by lewisgrzesiak9464
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Graham Watson, Colin Simmons, TJ Schmitt, Michael Kratschmer, Mike Majors , Eric Kratschmer, Joe Panici, Tom Salin

Nov 09, 2022

Family Hyundai responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

November 06, 2022

Dealership Rating
Employee Rating

Been going here almost 20 years and never dissappointed with Family. Service, techs, sales all employees are all great! The reason I go back. More

by Rjoneserin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Majors , Joe Panici, Tom Salin

Nov 06, 2022

Family Hyundai responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

Nov 07, 2022

Rjoneserin responded

Keep up the great work!

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